Responsable Performance Qualité F/H

Thales
France
Workplace: OnsiteFull timeFunction: Product ManagementEducation: bachelorsSkills: ["Communication","Leadership","Problem-solving"]

Lead and manage the Quality & Customer Satisfaction performance at Thales in Vélizy-Villacoublay. Own quality metrics, drive continuous improvement initiatives across manufacturing and operations, ensure regulatory compliance, and collaborate with production, supply chain, and customers to deliver top-tier reliability and satisfaction. Coordinate with cross-functional teams, define KPIs, report to quality leadership, and implement corrective actions to reduce defects and variability.

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FursaFursa
Thales
Thales
3 months ago

Responsable Performance Qualité F/H

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Lead and manage the Quality & Customer Satisfaction performance at Thales in Vélizy-Villacoublay. Own quality metrics, drive continuous improvement initiatives across manufacturing and operations, ensure regulatory compliance, and collaborate with production, supply chain, and customers to deliver top-tier reliability and satisfaction. Coordinate with cross-functional teams, define KPIs, report to quality leadership, and implement corrective actions to reduce defects and variability.
Location: France
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Monitor and improve quality performance metrics across the value chain
  • •Lead quality improvement projects and initiatives to reduce defects and variability
  • •Collaborate with production, supply chain, and customer teams to ensure quality and satisfaction
  • •Ensure compliance with regulatory requirements and Thales quality standards
  • •Prepare and present quality performance reports to leadership and stakeholders

Key Requirements

  • •Experience in quality management and customer satisfaction within a manufacturing or aerospace/defense context
  • •Strong analytical and problem-solving skills
  • •Ability to lead continuous improvement projects
  • •Bachelor's degree in quality, engineering, or a related field
  • •Fluent in French and strong communication skills
Experience:AerospaceManufacturingQuality managementCustomer satisfaction
Education:Bachelor's
Skills:CommunicationLeadershipProblem-solving
Languages:FrenchEnglish

Company Brief

Thales
Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn