Business Operation Associate, Auction Services

CarMax
Vancouver
Workplace: OnsiteFull timeUSD 17.14 - 25.6 hourlyFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Organization","Multitasking","Attention to detail","Confidentiality"]

Ensure smooth store operations by supporting customer interactions and accurate processing of sales, auctions, and appraisals. You’ll audit and complete retail/wholesale paperwork, manage auction and appraisal transactions (titles, payoffs, documentation), and handle cash management with strong security practices. The role also includes training/mentoring new associates, completing clerical work like filing and data entry, and maintaining compliance with CarMax EH&S requirements.

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CarMax
CarMax
1 day ago

Business Operation Associate, Auction Services

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Last checked: 2 hours agoStatus: Live

Job Summary

Ensure smooth store operations by supporting customer interactions and accurate processing of sales, auctions, and appraisals. You’ll audit and complete retail/wholesale paperwork, manage auction and appraisal transactions (titles, payoffs, documentation), and handle cash management with strong security practices. The role also includes training/mentoring new associates, completing clerical work like filing and data entry, and maintaining compliance with CarMax EH&S requirements.
Location: Vancouver
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Provide outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions to ensure accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates, assist multiple departments, and complete clerical work like filing, data entry, and reconciliation while following EH&S requirements.

Pay and Benefits

Salary: USD 17.14 - 25.6 hourly
Perks:Paid LeaveHoliday Pay

Key Requirements

  • •Ability to accurately read, interpret, and record data for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods.
Skills:CommunicationOrganizationMultitaskingAttention to detailConfidentiality
Tech Stack:Microsoft OfficeData entry systems

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn