Mastercard

2 months ago

Manager, Business/Systems Analysis - Sales Systems

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Lead business and systems analysis initiatives for Mastercard's Sales Systems, overseeing requirement gathering, user story definition, testing, and implementation. Drive large-scale CRM and Order Management projects across Salesforce and connected SaaS tools, improve usability and efficiencies, and partner with cross-functional teams to deliver data-driven insights and training for users.

Location: Lisbon

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive large scale systems improvement efforts of the Sales systems across Mastercard Services – focusing on business integrations, M&A and other strategic priorities from the design/implementation perspective
•Partner with diverse teams and business lines to bring innovative systems to life and ensure governance and processes are used
•Act as the bridge between business and tech stakeholders to collect business needs, write technical stories and work with technology teams to test, validate and implement
•Collaborate with system engineering for systems projects including design and integration ensuring they function optimally and meet business needs
•Provide training and support adoption to the Salesforce.com systems' user base

Key Requirements

•BS/BA degree or combination of experience and formal education
•Experience driving large scale systems initiatives including onboarding CRM, new productivity tools, and business integration and M&As
•Solution Architecture skillset exposure bringing a variety of technology together for a unified experience
•Relevant experience (e.g. Product Owner/ Manager, Manager Consultant) in requirement gathering, user story definition, liaising with tech, functional testing and user testing support and business inquiries
•Strong project management, stakeholder management and communication skills

Experience:PaymentsCRMSalesforce

Education:Bachelor's

Skills:CRMSalesforceOrder ManagementBillingData-driven decisionsStakeholder managementRequirement gatheringUser story definitionTestingTraining

Certifications:Salesforce Certification

Tech Stack:SalesforceMarketing CloudOutreach CPQIroncladSeismicCertinia PSASAPOracleSingleViewTableau

Company Brief

Mastercard

Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Mastercard

2 months ago

Manager, Business/Systems Analysis - Sales Systems

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Lisbon

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive large scale systems improvement efforts of the Sales systems across Mastercard Services – focusing on business integrations, M&A and other strategic priorities from the design/implementation perspective
•Partner with diverse teams and business lines to bring innovative systems to life and ensure governance and processes are used
•Act as the bridge between business and tech stakeholders to collect business needs, write technical stories and work with technology teams to test, validate and implement
•Collaborate with system engineering for systems projects including design and integration ensuring they function optimally and meet business needs
•Provide training and support adoption to the Salesforce.com systems' user base

Key Requirements

•BS/BA degree or combination of experience and formal education
•Experience driving large scale systems initiatives including onboarding CRM, new productivity tools, and business integration and M&As
•Solution Architecture skillset exposure bringing a variety of technology together for a unified experience
•Relevant experience (e.g. Product Owner/ Manager, Manager Consultant) in requirement gathering, user story definition, liaising with tech, functional testing and user testing support and business inquiries
•Strong project management, stakeholder management and communication skills

Experience:PaymentsCRMSalesforce

Education:Bachelor's

Skills:CRMSalesforceOrder ManagementBillingData-driven decisionsStakeholder managementRequirement gatheringUser story definitionTestingTraining

Certifications:Salesforce Certification

Tech Stack:SalesforceMarketing CloudOutreach CPQIroncladSeismicCertinia PSASAPOracleSingleViewTableau

Company Brief

Mastercard

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor