Delivery Hero

1 month ago

Lead Account Manager - XL

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Senior Account Manager role leading strategic national and international accounts in Romania. You will act as a commercial architect at the intersection of data and action, applying analytics to optimize growth, negotiate effectively, reduce churn, and Drive platform profitability while ensuring high-quality service for end customers.

Location: Bucharest

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Strategic Portfolio Leadership: Own the end-to-end relationship with top-tier national and international chains, acting as a high-level business consultant.
•Advanced Analytics & Forensic Reporting: Move beyond basic KPIs. Evaluate menu performance (AOV, Conversion, Cross-selling) to build sophisticated action plans that hit both partner goals and company OKRs.
•Commercial Engineering: Draw and execute aggressive growth plans. Use promo negotiations and marketing activations not just as tools, but as surgical instruments to fix performance leaks.
•Revenue & Content Optimization: Drive platform profitability through high-stakes negotiations and asset selling.
•Operational Excellence: Consult with partners to streamline their internal operations, ensuring that high demand translates into high-quality service for the end customer.

Pay and Benefits

Equity and Bonus:Equity

Perks:EquityHealth InsuranceGlovo CreditRemote WorkParental LeaveWellness Stipend

Key Requirements

•Experience: 5+ years of high-performance experience in Senior Account Management, Strategic Consulting, or Category Management (ideally within FMCG, Food-Hospitality, or On-Demand Delivery).
•The 'Consultant' Mindset: A proven track record of using data-driven logic to persuade C-suite stakeholders.
•Numerical Fluency: You are a 'Data-Native' individual. You don't just use Excel/Google Sheets; you use them to build the business case for every decision you make.
•Unstoppable Curiosity: You are the person who asks 'Why?' five times. You aren't satisfied with knowing what happened; you need to understand the underlying consumer behavior to prevent it from happening again.
•Agility: You thrive in high-growth, high-pressure environments where the pace of change is measured in days, not quarters.

Experience:5+ yearsFMCGFood-HospitalityOn-Demand Delivery

Education:Bachelor's in Business, Marketing, or Industrial Engineering

Skills:CommunicationNegotiationData analysisStakeholder managementProblem-solving

Languages:RomanianEnglish

Tech Stack:ExcelGoogle SheetsCRM

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

1 month ago

Lead Account Manager - XL

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Bucharest

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Strategic Portfolio Leadership: Own the end-to-end relationship with top-tier national and international chains, acting as a high-level business consultant.
•Advanced Analytics & Forensic Reporting: Move beyond basic KPIs. Evaluate menu performance (AOV, Conversion, Cross-selling) to build sophisticated action plans that hit both partner goals and company OKRs.
•Commercial Engineering: Draw and execute aggressive growth plans. Use promo negotiations and marketing activations not just as tools, but as surgical instruments to fix performance leaks.
•Revenue & Content Optimization: Drive platform profitability through high-stakes negotiations and asset selling.
•Operational Excellence: Consult with partners to streamline their internal operations, ensuring that high demand translates into high-quality service for the end customer.

Pay and Benefits

Equity and Bonus:Equity

Perks:EquityHealth InsuranceGlovo CreditRemote WorkParental LeaveWellness Stipend

Key Requirements

•Experience: 5+ years of high-performance experience in Senior Account Management, Strategic Consulting, or Category Management (ideally within FMCG, Food-Hospitality, or On-Demand Delivery).
•The 'Consultant' Mindset: A proven track record of using data-driven logic to persuade C-suite stakeholders.
•Numerical Fluency: You are a 'Data-Native' individual. You don't just use Excel/Google Sheets; you use them to build the business case for every decision you make.
•Unstoppable Curiosity: You are the person who asks 'Why?' five times. You aren't satisfied with knowing what happened; you need to understand the underlying consumer behavior to prevent it from happening again.
•Agility: You thrive in high-growth, high-pressure environments where the pace of change is measured in days, not quarters.

Experience:5+ yearsFMCGFood-HospitalityOn-Demand Delivery

Education:Bachelor's in Business, Marketing, or Industrial Engineering

Skills:CommunicationNegotiationData analysisStakeholder managementProblem-solving

Languages:RomanianEnglish

Tech Stack:ExcelGoogle SheetsCRM

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor