Mid-Market Customer Success Manager
Canary Technologies
New York, San Francisco, Dallas
Workplace: HybridFull timeUSD 104,000 - 127,000 annuallyFunction: Customer Success & Account ManagementExperience: 2-3 yearsEducation: bachelorsSkills: ["Communication","Presentation","Relationship building","Prioritization","Customer centricity"]Own mid-market customer success in the US by ensuring successful deployments, onboarding, and long-term relationship management for hospitality clients. Partner with Customer Success, Sales, and Product teams to drive customer value, reduce time-to-value, and act as a trusted advisor to resolve challenges. Grow a book of business through proactive expansion opportunities and use client feedback to inform the product roadmap.

