Rental Coordinator

EquipmentShare
Houston
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer service","Relationship building","Problem-solving","Interpersonal skills","Adaptability"]

Coordinate equipment rentals and help customers through the full EquipmentShare rental process. Respond to inbound leads, nurture relationships with contractors and construction principals, and resolve customer questions, requests, and complaints. Use EquipmentShare’s proprietary T3 platform to keep machine and customer information current. Develop sales strategies to grow market share and improve customer experience at the Houston rental facility.

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EquipmentShare
EquipmentShare
1 day ago

Rental Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Coordinate equipment rentals and help customers through the full EquipmentShare rental process. Respond to inbound leads, nurture relationships with contractors and construction principals, and resolve customer questions, requests, and complaints. Use EquipmentShare’s proprietary T3 platform to keep machine and customer information current. Develop sales strategies to grow market share and improve customer experience at the Houston rental facility.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Build and maintain relationships with contractors and construction company principals.
  • •Maintain and nurture existing customer relationships to ensure high satisfaction and ongoing support.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym Membership

Key Requirements

  • •High school diploma or equivalent.
  • •Strong interpersonal and problem-solving skills with a customer-first mindset.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Adaptability to a fast-paced, growing company while staying educated on EquipmentShare products and services.
  • •Enthusiasm for seeing challenges as opportunities and embracing continuous improvement.
Education:High School
Skills:Customer serviceRelationship buildingProblem-solvingInterpersonal skillsAdaptability
Languages:English
Tech Stack:T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn