QA & Institutional Research and Planning

Drive evidence-based decision-making by designing institutional research methodologies aligned with ZMU KPIs. Collect, validate, and analyze academic and performance data to build analytical models, dashboards, and scorecards that monitor institutional effectiveness. Produce quarterly and annual performance reports with recommendations, lead enrollment forecasting and capacity modeling, and automate recurring reporting to improve accuracy. Ensure data integrity and compliance for accreditation and rankings while presenting insights to leadership and stakeholders.