Employee Success Operations & Innovation Coordinator

Salesforce
Dublin
Workplace: HybridFull timeFunction: Executive & General ManagementSkills: ["Organization","Attention to detail","Systems thinking","Integrity","Written communication"]

Coordinate multi-country Employee Success (EMEA) operations, ensuring processes run reliably across complex legal and regulatory environments. Maintain reporting and management-ready dashboards, and design scalable templates, playbooks, and intake processes. Partner with cross-functional ES teams to replicate proven approaches, improve operational workflows, and enhance AI-driven automation tools, including Salesforce’s Slack-based tooling.

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FursaFursa
Salesforce
Salesforce
1 day ago

Employee Success Operations & Innovation Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Coordinate multi-country Employee Success (EMEA) operations, ensuring processes run reliably across complex legal and regulatory environments. Maintain reporting and management-ready dashboards, and design scalable templates, playbooks, and intake processes. Partner with cross-functional ES teams to replicate proven approaches, improve operational workflows, and enhance AI-driven automation tools, including Salesforce’s Slack-based tooling.
Location: Dublin
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Coordinate multi-country EMEA projects including timelines, progress tracking, and stakeholder alignment.
  • •Maintain reporting and ensure data integrity for management-ready dashboards.
  • •Design and document standardised templates, playbooks, and intake processes that can scale across jurisdictions and teams.
  • •Prepare briefings and materials for senior leadership.
  • •Own and continuously improve operational workflows and AI-driven automation tools, including Slack-based tooling.

Key Requirements

  • •Experience in Employee Success (ES), Legal Ops, HR Ops, or operations running complex, multi-stakeholder programmes with rigour.
  • •Exceptional organisation and attention to detail, delivering first-time quality.
  • •A systems-thinking approach: document, standardise, and identify repeatable process improvements.
  • •High integrity and transparent stakeholder management commitments.
  • •Strong written communication that turns complex processes into clear, accessible documentation.
Experience:Multi-countryOperationsEmployee SuccessLegal OpsHR Ops
Skills:OrganizationAttention to detailSystems thinkingIntegrityWritten communication
Tech Stack:SlackAI-powered toolsAutomation toolsDashboards

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor