Senior Customer Development Rep (Beijing, BJ, CN, 100190)

HSBC
Beijing
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Interpersonal skills","Presentation","Service attitude","Sales attitude","Work under pressure","Communication","Customer service","Persuasion"]

Proactively manage and grow a portfolio of clients by becoming a trusted advisor and leading strategic client dialogues. Develop and maintain sales channels and pre-sale client relationships, then hand off relationships to relationship managers after closing. Provide high-quality customer service, resolving enquiries and complaints to satisfaction, while supporting team collaboration and fair outcomes for customers in orderly financial markets.

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FursaFursa
HSBC
HSBC
14 hours ago

Senior Customer Development Rep (Beijing, BJ, CN, 100190)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Proactively manage and grow a portfolio of clients by becoming a trusted advisor and leading strategic client dialogues. Develop and maintain sales channels and pre-sale client relationships, then hand off relationships to relationship managers after closing. Provide high-quality customer service, resolving enquiries and complaints to satisfaction, while supporting team collaboration and fair outcomes for customers in orderly financial markets.
Location: Beijing
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Proactively manage a complex portfolio of clients and lead strategic dialogues at a portfolio level.
  • •Develop and maintain sales channels and maintain pre-sales client relationships.
  • •Hand over the customer relationship properly to relationship managers after closing sales.
  • •Provide excellent customer service to ensure enquiries and complaints are accurately resolved to customers' satisfaction.
  • •Participate in team building activities, share information/ideas, and contribute suggestions for work improvement.

Key Requirements

  • •A university degree or above (recognized by the state).
  • •Strong interpersonal skills and effective presentation skills.
  • •A well-developed service and sales attitude, with the ability to work under pressure.
  • •Presentable, outgoing, and persuasive with good communication.
  • •Good oral and written English is preferable.
Education:Bachelor's
Skills:Interpersonal skillsPresentationService attitudeSales attitudeWork under pressureCommunicationCustomer servicePersuasion
Languages:EnglishChinese

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn