Senior Professional Services Engineer - West

Temporal
United States
Workplace: RemoteFull timeUSD 160,000 - 200,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Collaboration","Communication","Teaching","Debugging","Calm under pressure"]

Help customers and partners deploy Temporal reliably in production, from initial workflow buildout through safe operation at scale. Define production-safe workflow patterns (retries, timeouts, determinism, versioning), establish observability and reliability standards, and create runbooks, templates, and training. Own complex delivery issues end-to-end while collaborating with Support and Platform Architects to reduce escalations, and provide actionable product/engineering feedback from real-world implementations.

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FursaFursa
Temporal
Temporal
1 day ago

Senior Professional Services Engineer - West

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Help customers and partners deploy Temporal reliably in production, from initial workflow buildout through safe operation at scale. Define production-safe workflow patterns (retries, timeouts, determinism, versioning), establish observability and reliability standards, and create runbooks, templates, and training. Own complex delivery issues end-to-end while collaborating with Support and Platform Architects to reduce escalations, and provide actionable product/engineering feedback from real-world implementations.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Co-build initial Temporal workflows with customer and partner engineering teams to deliver production-ready implementations.
  • •Implement and teach production-safe workflow patterns, including retries, timeouts, heartbeats, determinism, and versioning.
  • •Help customers stand up and operate Temporal Server in production, including self-hosted environments.
  • •Define worker deployment, scaling, and operational guardrails, including upgrade strategy, failure handling, and capacity planning.
  • •Create repeatable runbooks, templates, and documentation; lead hands-on workshops and training to enable safe, independent operations.
Travel: Low travel

Pay and Benefits

Salary: USD 160,000 - 200,000 annually
Equity and Bonus:Equity
Perks:Paid LeaveHealth InsuranceDentalVision401kLife InsuranceHome OfficeInternet Stipend

Key Requirements

  • •Experience delivering and operating production systems where reliability and incident response matter.
  • •Strong understanding of distributed systems, failure modes, scaling tradeoffs, and operational safety.
  • •Hands-on coding ability in at least one major language such as Go, Java, Python, or TypeScript.
  • •Experience deploying and operating production services in cloud and/or self-hosted environments.
  • •Ability to design and communicate operational standards, including on-call readiness, runbooks, and capacity planning.
Experience:Open sourceSaaSCloudSelf-hostedDistributed systemsReliability engineeringObservability
Skills:CollaborationCommunicationTeachingDebuggingCalm under pressure
Tech Stack:TemporalGoJavaPythonTypeScriptTemporal Server

Company Brief

Temporal
Builds an open-source orchestration platform for microservices and distributed applications, providing durable execution, stateful workflows, and developer-friendly APIs to simplify complex, long-running business processes.
Industry: Developer Tools
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: San Francisco, United States
Founded: 2018
WebsiteLinkedIn