Director, Legal Innovation & Operations (Knowledge, Technology & AI Enablement)

NBC Universal
New York
Workplace: HybridFull timeUSD 110,000 - 140,000 annuallyFunction: Legal, Risk & ComplianceExperience: 8+ yearsEducation: bachelorsSkills: ["Strategic thinking","Analytical problem-solving","Change management","Facilitation","Collaboration"]

Own the Legal Department’s knowledge management, process improvement, AI enablement, and measurement portfolio. Establish operating models for legal knowledge, map legal workflows, and build playbooks and self-service toolkits. Govern data flows, define AI strategy and pilot execution, and set KPIs with quarterly performance reporting. Partner with legal practice groups, legal systems, data/solutions, and operations/technology while leading and developing direct reports.

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FursaFursa
NBC Universal
NBC Universal
1 day ago

Director, Legal Innovation & Operations (Knowledge, Technology & AI Enablement)

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Last checked: 16 hours agoStatus: Live

Job Summary

Own the Legal Department’s knowledge management, process improvement, AI enablement, and measurement portfolio. Establish operating models for legal knowledge, map legal workflows, and build playbooks and self-service toolkits. Govern data flows, define AI strategy and pilot execution, and set KPIs with quarterly performance reporting. Partner with legal practice groups, legal systems, data/solutions, and operations/technology while leading and developing direct reports.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Director level

Key Responsibilities

  • •Own strategy and execution for legal knowledge management, process improvement, AI enablement, and measurement/insights.
  • •Establish and oversee legal knowledge-management operating model (ownership, standards, permissions, review cycles, archiving, search, reuse).
  • •Lead working sessions to map how legal work gets done, maintain a prioritized backlog, and sponsor high-impact solutions with clear owners and outcomes.
  • •Develop and scale playbooks, precedents, policies, practice guidance, and self-service toolkits for standard workflows and intake.
  • •Develop AI enablement strategy and portfolio priorities; oversee adoption and value realization; set KPIs and report quarterly on portfolio performance while partnering cross-functionally and leading direct reports.

Pay and Benefits

Salary: USD 110,000 - 140,000 annually
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •Bachelor's degree or equivalent work experience.
  • •8+ years of experience in legal operations, knowledge management, legal technology, process improvement, program management, AI enablement, or a related field.
  • •Demonstrated experience owning a complex roadmap/portfolio and translating strategy into sequenced initiatives, operating plans, adoption, and measurable outcomes.
  • •Hands-on experience implementing or scaling technology, knowledge, AI, workflow, or automation programs across a large, matrixed organization with cross-functional stakeholders.
  • •Demonstrated experience working in a corporate legal department, law firm, legal-services organization, or comparable legal environment.
Experience:8+ yearsLegal operationsKnowledge managementLegal technologyProcess improvementProgram managementAI enablementLegal technology adoptionData governanceAI use-case enablement
Education:Bachelor's
Skills:Strategic thinkingAnalytical problem-solvingChange managementFacilitationCollaboration
Languages:English
Tech Stack:AIKnowledge managementLegal technologyWorkflow automationDocument managementContract managementIntakeData flowsReporting

Company Brief

NBC Universal
NBCUniversal is a global media and entertainment company producing and distributing film, television, news, sports and streaming content, and operating theme parks and consumer experiences across a portfolio of well-known brands including NBC, Universal Pictures and Peacock.
Industry: Film & Television
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: New York City, United States
Founded: 2004
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