E-commerce Business Administration Assistant | 20609

Wing Assistant
Cape Town
Workplace: RemoteFull timeUSD 600 - 650 monthlyFunction: Administration & Executive AssistanceSkills: ["Written communication","Verbal communication","Organizational skills","Problem-solving","Independent work","Proactive mindset"]

Support e-commerce operations by handling day-to-day business administration, managing the Shopify platform (products, orders, inventory, and customer data), and running sales administration like backorders, invoicing, and invoice/payment follow-ups. Triage and respond to high-volume customer service emails, assist with Shopify/CRM pipeline and lead research, and proactively identify operational issues to drive independent improvements. Work UK business hours from South Africa.

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FursaFursa
Wing Assistant
Wing Assistant
2 days ago

E-commerce Business Administration Assistant | 20609

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Support e-commerce operations by handling day-to-day business administration, managing the Shopify platform (products, orders, inventory, and customer data), and running sales administration like backorders, invoicing, and invoice/payment follow-ups. Triage and respond to high-volume customer service emails, assist with Shopify/CRM pipeline and lead research, and proactively identify operational issues to drive independent improvements. Work UK business hours from South Africa.
Location: Cape Town
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Handle day-to-day business administration tasks supporting e-commerce operations.
  • •Manage the Shopify platform including product management, order processing, inventory, and customer data.
  • •Manage multiple customer service inboxes and respond to high-volume emails with appropriate tone and speed.
  • •Provide sales support via Shopify management, CRM and pipeline assistance, and lead research.
  • •Follow up on invoices and verify payments through Shopify; handle backorders and invoicing.

Pay and Benefits

Salary: USD 600 - 650 monthly
Perks:Paid TrainingRemote WorkHoliday PayOvertime Pay

Key Requirements

  • •Must be based in South Africa.
  • •Must be available to work UK business hours.
  • •Shopify experience or familiarity with similar sales/wholesale systems.
  • •Strong commercial awareness and business acumen.
  • •Excellent written and verbal English communication, strong organizational skills, and problem-solving ability to work independently.
Experience:E-commerce
Skills:Written communicationVerbal communicationOrganizational skillsProblem-solvingIndependent workProactive mindset
Languages:English
Tech Stack:ShopifyGmailOutlookSlackTeamsGoogle WorkspaceMicrosoft OfficeCRMPipeline

Company Brief

Wing Assistant
Provides remote virtual assistant and administrative support services, matching businesses with trained assistants for tasks like scheduling, email management, research, and operations to improve productivity and reduce overhead.
Industry: Recruitment Agencies
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