CSR / Teller - Jasper South, IN - Part Time

Fifth Third Bancorp
United States
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Confidentiality","Ethical conduct","Sound judgment","Initiative"]

Provide excellent customer service as a CSR/Teller, listening to customers’ needs, answering questions, and following up to resolve issues. Handle customer inquiries confidently while maintaining confidentiality and ethical conduct. Perform daily office responsibilities and manage cash handling records in line with policy. Make consultative referrals to retail bankers and business partners, using the right tools for tracking, and escalate complex problems as needed.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

CSR / Teller - Jasper South, IN - Part Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide excellent customer service as a CSR/Teller, listening to customers’ needs, answering questions, and following up to resolve issues. Handle customer inquiries confidently while maintaining confidentiality and ethical conduct. Perform daily office responsibilities and manage cash handling records in line with policy. Make consultative referrals to retail bankers and business partners, using the right tools for tracking, and escalate complex problems as needed.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide customer service by listening to needs, asking questions, and guiding customers to meet their financial needs.
  • •Follow up on customer questions and find solutions to address issues.
  • •Perform daily office responsibilities and work with the platform team to maintain efficient office operations.
  • •Maintain a balancing record in line with policy, identify and correct outages, and escalate for assistance as needed.
  • •During customer interactions, identify needs and refer customers to bankers and business partners using appropriate tracking tools; direct complex issues to leadership as needed.

Key Requirements

  • •High school diploma/GED.
  • •Extensive cash handling experience.
  • •Ability to interact comfortably and confidently with the public and adhere to dress code guidelines.
  • •Knowledge of retail policies and procedures to perform essential duties.
  • •Ability to take initiative, demonstrate sound judgment, and resolve problems effectively.
Experience:Consumer banking
Education:High School
Skills:Customer serviceConfidentialityEthical conductSound judgmentInitiative

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor