Digital Ocean

1 week ago

Strategic Technical Account Manager (TAM)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Own technical relationships with DigitalOcean’s highest-value enterprise customers, serving as a trusted advisor to VP/SVP and C-level stakeholders. Lead QBR/EBR sessions that shape customer roadmaps and maximize infrastructure value. Advise on designing, migrating, and scaling AI/ML, containerized, and GPU-intensive workloads, including performance tuning and incident response. Collaborate with engineering and product teams to remove blockers and influence enterprise-driven roadmap priorities, driving retention and expansion.

Location: Singapore

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Own the technical relationship with DigitalOcean’s highest-value enterprise customers and serve as the executive-facing point of contact.
•Drive regular technical and strategic alignment (QBRs/EBRs) to shape customer roadmaps and maximize infrastructure value.
•Advise customers on modernizing, optimizing, and scaling AI/ML and GPU workloads using cloud architecture patterns.
•Support workload migration, performance tuning, and incident response; provide architectural guidance on planning and delivery.
•Partner with engineering and product teams to address customer roadblocks, influence the roadmap, and drive account retention and expansion.

Pay and Benefits

Equity and Bonus:Equity

Perks:Remote WorkEquityPaid Leave

Key Requirements

•7+ years supporting enterprise or strategic accounts in a customer-facing technical role (TAM, Solutions Architect, or equivalent).
•Experience working with large-scale organizations and managing executive-level relationships across matrixed stakeholders.
•Deep understanding of cloud architecture for AI/ML, including GPU orchestration, inference/training pipelines, and model deployment.
•Proficiency in at least one major cloud platform (AWS, GCP, Azure) plus familiarity with DigitalOcean or developer-focused platforms.
•Hands-on skills with Linux, networking, containers (Docker/Kubernetes), automation (Terraform, Ansible), and programming/scripting in Python, Go, or similar.

Experience:7+ years

Skills:Relationship managementExecutive communicationStrategic thinkingTechnical advisoryPresentation

Languages:English

Tech Stack:AWSGCPAzureLinuxNetworkingDockerKubernetesTerraformAnsiblePythonGoPyTorchTensorFlowONNXHugging FaceNVIDIA TritonCUDATensorRTROCmMIOpen

Company Brief

Digital Ocean

Provides cloud infrastructure and developer-focused cloud services including scalable droplets, managed databases, Kubernetes, object storage, and networking to simplify deploying and managing applications for developers and small-to-medium businesses.

Industry: Cloud Computing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2011

Glassdoor: 3.8

Website LinkedIn

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Digital Ocean

1 week ago

Strategic Technical Account Manager (TAM)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Own the technical relationship with DigitalOcean’s highest-value enterprise customers and serve as the executive-facing point of contact.
•Drive regular technical and strategic alignment (QBRs/EBRs) to shape customer roadmaps and maximize infrastructure value.
•Advise customers on modernizing, optimizing, and scaling AI/ML and GPU workloads using cloud architecture patterns.
•Support workload migration, performance tuning, and incident response; provide architectural guidance on planning and delivery.
•Partner with engineering and product teams to address customer roadblocks, influence the roadmap, and drive account retention and expansion.

Pay and Benefits

Equity and Bonus:Equity

Perks:Remote WorkEquityPaid Leave

Key Requirements

•7+ years supporting enterprise or strategic accounts in a customer-facing technical role (TAM, Solutions Architect, or equivalent).
•Experience working with large-scale organizations and managing executive-level relationships across matrixed stakeholders.
•Deep understanding of cloud architecture for AI/ML, including GPU orchestration, inference/training pipelines, and model deployment.
•Proficiency in at least one major cloud platform (AWS, GCP, Azure) plus familiarity with DigitalOcean or developer-focused platforms.
•Hands-on skills with Linux, networking, containers (Docker/Kubernetes), automation (Terraform, Ansible), and programming/scripting in Python, Go, or similar.

Experience:7+ years

Skills:Relationship managementExecutive communicationStrategic thinkingTechnical advisoryPresentation

Languages:English

Tech Stack:AWSGCPAzureLinuxNetworkingDockerKubernetesTerraformAnsiblePythonGoPyTorchTensorFlowONNXHugging FaceNVIDIA TritonCUDATensorRTROCmMIOpen

Company Brief

Digital Ocean

Industry: Cloud Computing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2011

Glassdoor: 3.8

Website LinkedIn