Service Writer
EquipmentShare
St. Louis
Workplace: OnsiteFull timeFunction: Content & Editorial (Writing/Editing)Experience: 3-4 yearsEducation: high_schoolSkills: ["Customer-focused listening","Relationship building","Interpersonal skills","Problem-solving","Adaptability","Continuous learning"]Schedule rental damage work orders, order parts, and bill internal work orders while maintaining customer service standards. Respond to inbound leads and guide customers through the rental process, then nurture relationships with contractors and construction company principals. Resolve customer inquiries and complaints quickly, support the service manager with customer damage workflows, and develop sales strategies to grow market share and improve customer experience.
