Salesforce Administrator

ZOLL Medical
Cologne, United Kingdom, Italy
Workplace: HybridFull timeFunction: Administration & Executive AssistanceExperience: 2+ yearsSkills: ["Troubleshooting","Problem-solving","Analytical skills","Communication","Prioritization"]

Provide frontline support and administration for Salesforce.com and related business applications, ensuring strong user adoption, CRM data quality, and system effectiveness. You’ll manage day-to-day Salesforce user support, perform routine CRM maintenance and updates, and create training and documentation. Partner with cross-functional teams to troubleshoot issues, validate Salesforce enhancements, and support new functionality through testing and case-based request management.

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ZOLL Medical
ZOLL Medical
1 month ago

Salesforce Administrator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 28 days agoStatus: Live

Job Summary

Provide frontline support and administration for Salesforce.com and related business applications, ensuring strong user adoption, CRM data quality, and system effectiveness. You’ll manage day-to-day Salesforce user support, perform routine CRM maintenance and updates, and create training and documentation. Partner with cross-functional teams to troubleshoot issues, validate Salesforce enhancements, and support new functionality through testing and case-based request management.
Location: Cologne, United Kingdom, Italy
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Provide day-to-day support for Salesforce users and promote adoption and best practices across the business.
  • •Perform CRM administration and data maintenance to ensure data accuracy and integrity.
  • •Manage account, contact, opportunity, and lead updates, including imports, merges, and hierarchy changes.
  • •Create and maintain user documentation, training materials, and knowledge resources.
  • •Support testing, troubleshooting, and validation of Salesforce enhancements/new functionality and resolve user requests through case management.
Travel: Medium travel

Key Requirements

  • •2+ years of hands-on Salesforce experience.
  • •Experience supporting Sales Cloud, Service Cloud, and marketing-related business processes.
  • •Familiarity with Salesforce Lightning Experience.
  • •Strong CRM/data management understanding with the ability to troubleshoot and solve problems.
  • •Excellent written/verbal communication and ability to manage multiple priorities in a fast-paced environment.
Experience:2+ years
Skills:TroubleshootingProblem-solvingAnalytical skillsCommunicationPrioritization
Tech Stack:Salesforce.comSales CloudService CloudSalesforce Lightning ExperienceCRM

Company Brief

ZOLL Medical
Designs and manufactures medical devices and software for critical care and rescue, including defibrillators, ventilators, CPR feedback systems, and monitoring solutions for hospitals, emergency responders, and public access settings.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Chelmsford, United States
Founded: 1980
WebsiteLinkedIn