Risk Operations Specialist, Payments

Ramp
New York, San Francisco, Miami
Workplace: HybridFull timeUSD 100,000 - 184,000 annuallyFunction: Legal, Risk & ComplianceExperience: 2-4 yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Organization","Attention to detail","Team coordination"]

Support the Payments Operations Lead in managing end-to-end payment workflows (ACH, wires, card payments) and cross-functional collaboration to ensure accurate processing, issue resolution, and compliance. You’ll reconcile activity, coordinate refunds, assist with audits, and drive process improvements in Ramp’s payment processes within a fintech, risk-aware environment.

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Ramp
Ramp
4 months ago

Risk Operations Specialist, Payments

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Last checked: 7 hours agoStatus: Live

Job Summary

Support the Payments Operations Lead in managing end-to-end payment workflows (ACH, wires, card payments) and cross-functional collaboration to ensure accurate processing, issue resolution, and compliance. You’ll reconcile activity, coordinate refunds, assist with audits, and drive process improvements in Ramp’s payment processes within a fintech, risk-aware environment.
Location: New York, San Francisco, Miami
Workplace: Hybrid
Employment Type: Full time
Job Function: Legal, Risk & Compliance

Key Responsibilities

  • •Support the Payments Operations Lead in the daily management of payment workflows, including ACH, wire transfers, card payments, and Ramp Business Account transactions.
  • •Monitor and reconcile payment activity, identify discrepancies, and help investigate or resolve transaction issues.
  • •Coordinate refund and money movement processes and maintain clear communication with internal teams and customers on case status.
  • •Collaborate with Customer Support, Risk, and Product to resolve user-reported payment or linking issues in a timely and accurate manner.
  • •Help prepare data and documentation for audits and regulatory reporting.

Pay and Benefits

Salary: USD 100,000 - 184,000 annually
Equity and Bonus:Equity
Perks:Health Insurance401kRemote WorkPaid LeavePet Insurance

Key Requirements

  • •2–4 years of experience in Payment Operations, Financial Operations, Treasury Operations, or a related function.
Experience:2-4 yearsFintechPaymentsRiskFinancial operations
Education:Bachelor's
Skills:CommunicationProblem-solvingOrganizationAttention to detailTeam coordination
Tech Stack:ACHWire transfersCard paymentsNACHASWIFTAI toolsSQL

Company Brief

Ramp
Provides an AI-enabled finance operations platform offering corporate cards, expense management, bill payments, procurement, travel, treasury, and automated accounting to help finance teams save time and money.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: New York, United States
Founded: 2019
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Glassdoor: 4.2
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