Director, Client Service

Kantar
New York, Chicago, Atlanta, Boston
Workplace: HybridFull timeUSD 120,200 - 135,900 annuallyFunction: Marketing & GrowthExperience: 8-12 yearsEducation: bachelorsSkills: ["Collaborative mindset","Ability to influence","Mentorship"]

Lead cross-channel media measurement for the Media Team, partnering with senior leadership to turn analytics into actionable insights for media investment decisions. Design and execute measurement strategy across digital, social, search, linear TV, and streaming using multi-touch attribution, marketing mix modeling, and test-and-learn experimentation. Translate complex results into client-ready analyses, dashboards, and presentations while mentoring team members and collaborating with media, activation, analytics, and client teams.

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Kantar
Kantar
1 day ago

Director, Client Service

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Job Summary

Lead cross-channel media measurement for the Media Team, partnering with senior leadership to turn analytics into actionable insights for media investment decisions. Design and execute measurement strategy across digital, social, search, linear TV, and streaming using multi-touch attribution, marketing mix modeling, and test-and-learn experimentation. Translate complex results into client-ready analyses, dashboards, and presentations while mentoring team members and collaborating with media, activation, analytics, and client teams.
Location: New York, Chicago, Atlanta, Boston
Workplace: Hybrid
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Director level

Key Responsibilities

  • •Lead execution of cross-channel media measurement plans aligned to strategy and business objectives.
  • •Translate measurement frameworks into client-ready deliverables such as analyses, dashboards, and presentations.
  • •Design and execute test-and-learn initiatives (A/B tests, lift studies, incrementality analyses) and ensure sound interpretation.
  • •Develop clear insights and recommendations that connect measurement outcomes to business impact and optimization opportunities.
  • •Act as a day-to-day marketing science lead on key accounts and mentor junior team members as a subject matter resource.

Pay and Benefits

Salary: USD 120,200 - 135,900 annually
Perks:Health InsuranceDentalVisionHsaFsaWellness Stipend401kCommuter BenefitsPaid Leave

Key Requirements

  • •8–12 years of experience in marketing science, marketing analytics, or media measurement (agency or brand-side).
  • •Strong knowledge of cross-channel media measurement, including attribution, experimentation, and ROI analysis.
  • •Working familiarity with Marketing Mix Modeling concepts and how measurement approaches complement each other.
  • •Experience supporting data-driven media planning and optimization across digital and/or traditional channels.
  • •Ability to translate quantitative analysis into clear, actionable insights for business and client stakeholders.
Experience:8-12 yearsMarketing analyticsMedia measurement
Education:Bachelor's in Statistics, Economics, Marketing, Business
Skills:Collaborative mindsetAbility to influenceMentorship
Tech Stack:Multi-touch attributionMarketing mix modeling (MMM)LIFT/LIFT+Media effectiveness measurementTest-and-learn experimentationA/B testingLift studiesIncrementality analysesROI analysisDashboardsPresentations

Company Brief

Kantar
Global data, insights and consulting company providing market research, analytics, and strategic advisory services to help brands, media companies and organizations understand consumer behavior and drive business growth.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: London, United Kingdom
Founded: 1993
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn