Principal Researcher / Research Lead (Player–Coach)

Multiplier
Sydney, Bengaluru, Chennai, Pune
Workplace: RemoteFull timeFunction: Research & Scientific (R&D)Experience: 8-12 yearsSkills: ["Strategic thinking","Problem framing","Synthesis","Stakeholder influencing","Leadership"]

Build and scale the research discipline across a global product organization. Define the research operating model, tooling/procurement, compliance standards, and participant-sourcing approach. Own a pillar’s 1–2 year research agenda and lead the most strategic studies, partnering with design, product, and engineering leaders. Also grow and coach an embedded team of researchers across other pillars, raising the craft bar across EPD.

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FursaFursa
Multiplier
Multiplier
1 month ago

Principal Researcher / Research Lead (Player–Coach)

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Job Summary

Build and scale the research discipline across a global product organization. Define the research operating model, tooling/procurement, compliance standards, and participant-sourcing approach. Own a pillar’s 1–2 year research agenda and lead the most strategic studies, partnering with design, product, and engineering leaders. Also grow and coach an embedded team of researchers across other pillars, raising the craft bar across EPD.
Location: Sydney, Bengaluru, Chennai, Pune
Workplace: Remote
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Manager level

Key Responsibilities

  • •Co-create and stand up the research operating model across EPD, including intake, decision rights, rituals, and work flow between pillars.
  • •Own a pillar’s research strategy and agenda (1–2 year horizon), identifying highest-risk assumptions and sequencing investment.
  • •Personally lead the most strategic, ambiguous, or high-stakes studies and synthesize findings into reusable frameworks.
  • •Build, grow, and coach an embedded team of researchers across other pillars using the player–coach approach.
  • •Define research craft standards and scale research infrastructure (participant panels, incentives, repositories, longitudinal programs) with standardized quality practices.

Key Requirements

  • •8–12+ years of UX research experience, including leading research in complex product environments.
  • •Proven ability to define multi-quarter research strategy and influence senior product decisions.
  • •Deep craft across generative, evaluative, and mixed-methods research, with comfort defending method trade-offs.
  • •Experience managing and growing a team of researchers (hiring, performance, growth).
  • •Ability to design how a research function runs at scale, including tooling/vendor decisions, compliance, and participant-sourcing models.
Experience:8-12 years
Skills:Strategic thinkingProblem framingSynthesisStakeholder influencingLeadership

Company Brief

Multiplier
Provides a Global Human Platform (EOR, global payroll, contractor management and HRIS) that enables companies to hire, onboard, manage and pay teams in 150+ countries while ensuring local compliance and payroll processing.
Industry: HR Tech
Company Size: Large (251 to 1,000 employees)
Revenue: USD 5M to 10M
Growth: Growth Stage Startup
Valuation: USD 250M to 500M
Funding: Series B
Headquarters: New York, United States
Founded: 2020
Glassdoor
Glassdoor: 4.3
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