Box Office Attendant - Cebu

Live Nation Entertainment
Philippines
Workplace: RemoteFull timeFunction: Customer Support (Service Desk)Skills: ["Customer focus","Communication","Listening","Flexibility","Problem solving","Teamwork","Ability to work under pressure","High attention to detail","Positive attitude","Cash handling"]

Assist customers with ticketing needs at Ticketmaster box offices, outlets, and events in Cebu. Provide courteous service, answer event questions, and process ticket purchases using cash, credit cards, EFT, or cheque payments. Work as part of a roving team, engage in mobile transactions around venue hot spots, and handle cash balancing. Coordinate with the Admin Manager or Ticketing Operations Manager to meet customer service standards.

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Live Nation Entertainment
Live Nation Entertainment
2 months ago

Box Office Attendant - Cebu

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Assist customers with ticketing needs at Ticketmaster box offices, outlets, and events in Cebu. Provide courteous service, answer event questions, and process ticket purchases using cash, credit cards, EFT, or cheque payments. Work as part of a roving team, engage in mobile transactions around venue hot spots, and handle cash balancing. Coordinate with the Admin Manager or Ticketing Operations Manager to meet customer service standards.
Location: Philippines
Workplace: Remote
Employment Type: Full time · Permanent
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Serve customers at Ticketmaster locations in a courteous, knowledgeable, and efficient manner.
  • •Provide information, answer questions, and transact ticket purchases via credit cards, cash, EFT, or cheque payments.
  • •Consult with the Ticketing Operations Manager or Admin Manager when required to deliver high customer service standards.
  • •Stay current on upcoming events on the Ticketmaster network and clarify event details as needed.
  • •Handle cash transactions, balance takings, and work in a roving/mobile team moving around venue hot spots.

Key Requirements

  • •Strong customer service experience with demonstrated face-to-face people skills.
  • •Excellent communication skills (written and verbal) with effective listening abilities.
  • •Ability to work a rotational roster, including evenings and weekends, in a fast-paced environment.
  • •Numerical accuracy to check entered data and identify unbalanced accounts.
  • •Ability to use a Windows-based computer package; Excel is highly regarded; high-accuracy typing.
Experience:TicketingArts and entertainment
Skills:Customer focusCommunicationListeningFlexibilityProblem solvingTeamworkAbility to work under pressureHigh attention to detailPositive attitudeCash handling
Tech Stack:WindowsExcel

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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Glassdoor: 3.7
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