Columbia Sportswear Company

1 day ago

Sr. Director, North America Marketplace Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Lead and transform marketplace operations to power an omni-channel business, setting vision, standards, and an operating model across regions in North America. Own marketplace strategy, DTC operations, account operations, and customer engagement, while driving end-to-end fulfillment, inventory deployment, and returns management. Deliver operational and financial performance with KPIs, business reviews, and continuous improvement. Partner with technology leaders to modernize order/inventory systems, leveraging analytics, AI, and automation.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Develop and execute a North America marketplace operations strategy aligned to growth objectives, including operating standards, governance, and performance expectations.
•Drive omni-channel execution across direct-to-consumer channels, ensuring end-to-end customer experience through inventory deployment, fulfillment, customer service, and returns management.
•Own operational and financial results for marketplace operations, partnering with Commercial and Supply Chain leaders to define KPIs and manage service, cost, inventory, and productivity.
•Define and implement future-state strategies for customer engagement, reverse logistics, and returns management, including automation and continuous improvement.
•Lead cross-functional transformation by collaborating with Technology on the marketplace operations technology roadmap and modernization of order/inventory and fulfillment systems.

Pay and Benefits

Perks:401kHealth InsuranceDentalVisionLife InsuranceDisabilityEmployee AssistanceEmployee Discounts

Key Requirements

•10+ years leading complex global operations in consumer products, retail, wholesale, or omni-channel environments.
•15+ years of leadership experience in retail operations, supply chain, distribution, fulfillment, customer experience, or related operational functions.
•Significant experience supporting wholesale channels, brick-and-mortar retail operations, and digital commerce.
•Proven success managing large-scale operational organizations and delivering measurable business and financial results.
•Experience leading enterprise-wide transformation initiatives and driving operational excellence at scale.

Experience:10+ yearsOmni-channelRetailDigital commerceSupply chainWholesaleECommerce

Skills:Strategic thinkingOperational rigorLeadershipCollaborationData-driven decision-making

Tech Stack:AnalyticsArtificial intelligenceAutomationOrder managementWarehouse managementTransportation managementCustomer engagement platformsDigital commerce solutionsInventory visibility

Company Brief

Columbia Sportswear Company

Designs, manufactures, and markets outdoor apparel, footwear, accessories, and equipment under brands including Columbia, Sorel, and Mountain Hardwear, serving consumers globally with performance-driven products for outdoor activities.

Industry: Fashion & Apparel

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Portland, United States

Founded: 1938

Website LinkedIn

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Columbia Sportswear Company

1 day ago

Sr. Director, North America Marketplace Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Develop and execute a North America marketplace operations strategy aligned to growth objectives, including operating standards, governance, and performance expectations.
•Drive omni-channel execution across direct-to-consumer channels, ensuring end-to-end customer experience through inventory deployment, fulfillment, customer service, and returns management.
•Own operational and financial results for marketplace operations, partnering with Commercial and Supply Chain leaders to define KPIs and manage service, cost, inventory, and productivity.
•Define and implement future-state strategies for customer engagement, reverse logistics, and returns management, including automation and continuous improvement.
•Lead cross-functional transformation by collaborating with Technology on the marketplace operations technology roadmap and modernization of order/inventory and fulfillment systems.

Pay and Benefits

Perks:401kHealth InsuranceDentalVisionLife InsuranceDisabilityEmployee AssistanceEmployee Discounts

Key Requirements

•10+ years leading complex global operations in consumer products, retail, wholesale, or omni-channel environments.
•15+ years of leadership experience in retail operations, supply chain, distribution, fulfillment, customer experience, or related operational functions.
•Significant experience supporting wholesale channels, brick-and-mortar retail operations, and digital commerce.
•Proven success managing large-scale operational organizations and delivering measurable business and financial results.
•Experience leading enterprise-wide transformation initiatives and driving operational excellence at scale.

Experience:10+ yearsOmni-channelRetailDigital commerceSupply chainWholesaleECommerce

Skills:Strategic thinkingOperational rigorLeadershipCollaborationData-driven decision-making

Tech Stack:AnalyticsArtificial intelligenceAutomationOrder managementWarehouse managementTransportation managementCustomer engagement platformsDigital commerce solutionsInventory visibility

Company Brief

Columbia Sportswear Company

Industry: Fashion & Apparel

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Portland, United States

Founded: 1938

Website LinkedIn