GovCIO

2 months ago

Cisco UC Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Design, configure, and maintain enterprise Cisco Unified Communications (UC) platforms to deliver reliable voice and video services. Own high-availability UC systems (CUCM, Unity Connection, IM&P, Webex), manage SIP/SIP-related call routing and dial plans, and troubleshoot call quality, conferencing, and device registration. Perform UC upgrades, patching, clustering, and integrations while collaborating with networking, security, and infrastructure teams and producing operational documentation.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Seniority: Mid level

Key Responsibilities

•Design, configure, and maintain Cisco Unified Communications solutions including CUCM, Unity Connection, Cisco IM&P, and Webex platforms.
•Support enterprise voice, video, and collaboration services including SIP, QoS, call routing, and dial plan management.
•Manage Cisco gateways and SBCs, including voice gateways (CUBE, ISR/ASR platforms).
•Troubleshoot and resolve issues related to call quality, call routing, voicemail, conferencing, and device registration.
•Deploy and support Cisco Jabber and Webex devices, perform UC upgrades/patching/clustering, and collaborate with networking, security, and infrastructure teams.

Pay and Benefits

Salary: USD 140,000 - 160,000 annually

Key Requirements

•Clearance required: TS/SCI.
•Strong experience with Cisco UC technologies including CUCM, Unity Connection, IM&P, Expressway, and Webex.
•Solid understanding of SIP, RTP, MGCP, QoS, and VoIP protocols.
•Experience with Cisco CUBE, voice gateways, and SRST configuration.
•Proficiency with dial plan design, call routing, and numbering plans.

Experience:10+ yearsEnterprise ITVoIPDoD

Education:High School

Skills:TroubleshootingAnalytical skillsDocumentationCommunicationCross-team collaboration

Certifications:Security+ CECCNA-SecurityCySA+CNDCCNP CollaborationCCIE Collaboration

Tech Stack:Cisco Unified CommunicationsCUCMUnity ConnectionCisco IM&PExpresswayWebexSIPRTPMGCPQoSVoIPCisco CUBEVoice gatewaysSRSTDial planCall routingNumbering plansCisco JabberRoom/Desk systemsSBC

Eligibility

Security Clearance:TS/SCI

Company Brief

GovCIO

Provides IT modernization, cloud, cybersecurity, data analytics, and managed services to U.S. federal civilian and defense agencies, delivering technology solutions and mission support to improve government operations and security.

Industry: Professional Services

Growth: Established Company

Headquarters: Herndon, United States

Website LinkedIn

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GovCIO

2 months ago

Cisco UC Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Seniority: Mid level

Key Responsibilities

•Design, configure, and maintain Cisco Unified Communications solutions including CUCM, Unity Connection, Cisco IM&P, and Webex platforms.
•Support enterprise voice, video, and collaboration services including SIP, QoS, call routing, and dial plan management.
•Manage Cisco gateways and SBCs, including voice gateways (CUBE, ISR/ASR platforms).
•Troubleshoot and resolve issues related to call quality, call routing, voicemail, conferencing, and device registration.
•Deploy and support Cisco Jabber and Webex devices, perform UC upgrades/patching/clustering, and collaborate with networking, security, and infrastructure teams.

Pay and Benefits

Salary: USD 140,000 - 160,000 annually

Key Requirements

•Clearance required: TS/SCI.
•Strong experience with Cisco UC technologies including CUCM, Unity Connection, IM&P, Expressway, and Webex.
•Solid understanding of SIP, RTP, MGCP, QoS, and VoIP protocols.
•Experience with Cisco CUBE, voice gateways, and SRST configuration.
•Proficiency with dial plan design, call routing, and numbering plans.

Experience:10+ yearsEnterprise ITVoIPDoD

Education:High School

Skills:TroubleshootingAnalytical skillsDocumentationCommunicationCross-team collaboration

Certifications:Security+ CECCNA-SecurityCySA+CNDCCNP CollaborationCCIE Collaboration

Tech Stack:Cisco Unified CommunicationsCUCMUnity ConnectionCisco IM&PExpresswayWebexSIPRTPMGCPQoSVoIPCisco CUBEVoice gatewaysSRSTDial planCall routingNumbering plansCisco JabberRoom/Desk systemsSBC

Eligibility

Security Clearance:TS/SCI

Company Brief

GovCIO

Industry: Professional Services

Growth: Established Company

Headquarters: Herndon, United States

Website LinkedIn