CRM Business Designer

Wise
London
Workplace: HybridFull timeGBP 45,000 - 65,000 annuallyFunction: Design (Product/UX/UI/Visual)Experience: 4+ yearsSkills: ["Attention to detail","Organisational skills","Communication","Interpersonal skills","Ability to manage multiple projects"]

Design and deliver high-impact CRM email campaigns for Wise’s global CRM team, partnering with in-team designers and copywriters to create responsive templates and visual comms for business and personal customers. Create layouts, animations, and multimedia that perform across devices and email clients. Propose A/B test ideas to improve CRM metrics, contribute to the CRM Design System, and help scale the design function as the team grows.

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Wise
Wise
2 days ago

CRM Business Designer

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Last checked: 18 hours agoStatus: Live

Job Summary

Design and deliver high-impact CRM email campaigns for Wise’s global CRM team, partnering with in-team designers and copywriters to create responsive templates and visual comms for business and personal customers. Create layouts, animations, and multimedia that perform across devices and email clients. Propose A/B test ideas to improve CRM metrics, contribute to the CRM Design System, and help scale the design function as the team grows.
Location: London
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Create visually appealing email templates aligned to brand guidelines and CRM marketing objectives.
  • •Design responsive email layouts, animations, and multimedia elements for optimal display across devices and email clients.
  • •Present work clearly and respond to briefs with creative, thoughtful solutions.
  • •Propose A/B testing ideas to understand design impact on core CRM metrics.
  • •Contribute to the CRM Design System and help scale CRM design as the team grows.

Pay and Benefits

Salary: GBP 45,000 - 65,000 annually

Key Requirements

  • •4+ years of experience in a similar role, with CRM experience considered essential.
  • •Previous B2B experience and a strong portfolio of high-impact email work demonstrating typography, layout, and art direction.
  • •Proven experience designing responsive email campaigns and templates across email clients.
  • •Proficient in Figma and knowledge of email software (e.g., Stripo, Braze).
  • •Desirable: knowledge of HTML and CSS.
Experience:4+ years
Skills:Attention to detailOrganisational skillsCommunicationInterpersonal skillsAbility to manage multiple projects
Languages:English
Tech Stack:FigmaStripoBrazeHTMLCSS

Company Brief

Wise
Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2011
Glassdoor
Glassdoor: 3.8
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