Lumen

1 month ago

OPERATIONS TECHNICIAN III - PUB SEC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Hands-on network operations role focused on circuit and equipment restoration for long-haul and metro networks. Monitors, troubleshoots, and resolves issues with SLA adherence, interfaces with government NOC teams and vendors, and leads SME activities to drive design optimization and incident response in a high accountability environment.

Location: San Antonio

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Perform circuit and equipment/network restoration, recognize potential jeopardy conditions.
•Management of circuits (T1 - 100Gb, Ethernet & IP), perform testing and activation of new network circuits as well as long-haul, metro and international optical networks.
•Work very closely with Federal government network operation centers (NOC) customers for all demand and scheduled maintenance to conform to customer network management requirements and protocols.
•Analyze network troubles, assess performance data and develop design optimization plans accordingly
•Interface with fiber vendors, telecom providers and other entities on complex technical matters.
•Participate as a Lead/SME to select customers to participate in regular customer meetings, procedural reviews, audits, and other functions
•Review and interpret electric data processing (EDP) and as-built engineering documentation
•Coordinate and track return material authorization (RMA) requests, including vendor interface to obtain RMA authorization requests and completion of RMA submittal forms
•Analyze, test and repair Layer 2/3 network problems. Ensure services conform to customer mandated SLAs for latency, packet loss, jitter, throughput. Ability to test using standard protocols, as well as Iperf and Brix platforms

Pay and Benefits

Perks:Health Insurance401kWellness StipendGym MembershipEducation ProgramLife Insurance

Key Requirements

•5+ years’ experience with SONET-based long-haul and metro transport networks, next-generation DWDM wavelength systems, SDH networks with SNCP rings, DCCS cross-connect systems and/or Ethernet, VPLS, IP, MPLS
•Possess security clearance and/or ability to obtain security clearance
•Ability to relate technical issues to management and Government personnel, interfacing in a professional manner with management and customers
•Flexibility with regard to work levels and shift accommodation is imperative
•Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or vocational education or equivalent experience; seven or more years applicable work experience (preferred); Cisco CCIP/CCDP/CCNP certifications, Juniper or ALU data networking equivalent

Experience:5+ yearsTelecommunicationsNetworksFiberGovernment

Education:Bachelor's

Skills:CommunicationProblem-solvingTeamwork

Certifications:CCIPCCDPCCNP

Tech Stack:SONETDWDMSDHSNCPDCCSEthernetIPMPLSIPv4IPv6BGPQoS

Eligibility

Security Clearance:Clearance

Company Brief

Lumen

Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.

Industry: Telecommunications

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Monroe, United States

Website LinkedIn

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Lumen

1 month ago

OPERATIONS TECHNICIAN III - PUB SEC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: San Antonio

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Perform circuit and equipment/network restoration, recognize potential jeopardy conditions.
•Management of circuits (T1 - 100Gb, Ethernet & IP), perform testing and activation of new network circuits as well as long-haul, metro and international optical networks.
•Work very closely with Federal government network operation centers (NOC) customers for all demand and scheduled maintenance to conform to customer network management requirements and protocols.
•Analyze network troubles, assess performance data and develop design optimization plans accordingly
•Interface with fiber vendors, telecom providers and other entities on complex technical matters.
•Participate as a Lead/SME to select customers to participate in regular customer meetings, procedural reviews, audits, and other functions
•Review and interpret electric data processing (EDP) and as-built engineering documentation
•Coordinate and track return material authorization (RMA) requests, including vendor interface to obtain RMA authorization requests and completion of RMA submittal forms
•Analyze, test and repair Layer 2/3 network problems. Ensure services conform to customer mandated SLAs for latency, packet loss, jitter, throughput. Ability to test using standard protocols, as well as Iperf and Brix platforms

Pay and Benefits

Perks:Health Insurance401kWellness StipendGym MembershipEducation ProgramLife Insurance

Key Requirements

•5+ years’ experience with SONET-based long-haul and metro transport networks, next-generation DWDM wavelength systems, SDH networks with SNCP rings, DCCS cross-connect systems and/or Ethernet, VPLS, IP, MPLS
•Possess security clearance and/or ability to obtain security clearance
•Ability to relate technical issues to management and Government personnel, interfacing in a professional manner with management and customers
•Flexibility with regard to work levels and shift accommodation is imperative
•Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or vocational education or equivalent experience; seven or more years applicable work experience (preferred); Cisco CCIP/CCDP/CCNP certifications, Juniper or ALU data networking equivalent

Experience:5+ yearsTelecommunicationsNetworksFiberGovernment

Education:Bachelor's

Skills:CommunicationProblem-solvingTeamwork

Certifications:CCIPCCDPCCNP

Tech Stack:SONETDWDMSDHSNCPDCCSEthernetIPMPLSIPv4IPv6BGPQoS

Eligibility

Security Clearance:Clearance

Company Brief

Lumen

Industry: Telecommunications

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Monroe, United States

Website LinkedIn