IT Technician (all genders)

Zalando
Poland
Workplace: HybridFull timeFunction: IT Support & HelpdeskSkills: ["Customer focus","Communication","Problem-solving","Flexibility"]

Support first- and second-level IT users as part of the Warehouse IT team, acting as the initial point of contact for internal and external requests. Troubleshoot and resolve issues across PCs, printers, mobile devices, and IT services, while monitoring and improving the IT infrastructure. Work with Windows and Linux systems, investigate and fix incidents using available tools, and participate in on-call/rotational Saturday duties.

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FursaFursa
Zalando
Zalando
1 month ago

IT Technician (all genders)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Support first- and second-level IT users as part of the Warehouse IT team, acting as the initial point of contact for internal and external requests. Troubleshoot and resolve issues across PCs, printers, mobile devices, and IT services, while monitoring and improving the IT infrastructure. Work with Windows and Linux systems, investigate and fix incidents using available tools, and participate in on-call/rotational Saturday duties.
Location: Poland
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: IT Support & Helpdesk

Key Responsibilities

  • •Be the first point of contact for IT-related issues.
  • •Provide first- and second-level support for Windows and Linux systems.
  • •Troubleshoot and resolve IT issues on workstations, printers, and mobile devices.
  • •Monitor IT infrastructure and maintain/implement improvements for IT infrastructure and devices.
  • •Analyze and remediate incidents using available tools; support rotational on-call duties.

Pay and Benefits

Perks:Health InsuranceLearning BudgetLife Insurance

Key Requirements

  • •Experience in first- and second-level IT support (logistics IT experience is an advantage).
  • •Basic knowledge of networking and server topics (TCP/IP, VLAN, Ethernet, Wi‑Fi, DHCP, DNS, SSH, Windows Server).
  • •IT or technical education background.
  • •Fluent Polish and communicative English.
  • •Experience with data protection and security, and Linux knowledge is an advantage.
Education:
Skills:Customer focusCommunicationProblem-solvingFlexibility
Languages:PolishEnglish
Tech Stack:WindowsLinuxTCP/IPVLANEthernetWi-FiDHCPDNSSSHWindows Server

Company Brief

Zalando
Zalando operates a leading European online marketplace for fashion and lifestyle products, offering clothing, shoes and accessories from international brands and local labels, plus logistics and marketing services to partner brands and retailers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2008
WebsiteLinkedIn