Senior Account Manager (Indonesia)

Wise
Singapore
Workplace: OnsiteFull timeSGD 204,000 - 264,000Function: Customer Success & Account ManagementSkills: ["Relationship building","Data-driven decision making","Stakeholder management","Communication","Execution"]

Drive growth and retention for Wise Platform partners in Indonesia as part of the APAC commercial team. Own account plans, manage churn risk, and build executive relationships through QBRs and partner engagement. Use a data-led approach to influence internal and external stakeholders, coordinate cross-functionally (product, engineering, compliance/legal, delivery, and business development), and bring partner insights into Wise Platform product roadmaps.

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FursaFursa
Wise
Wise
2 days ago

Senior Account Manager (Indonesia)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Drive growth and retention for Wise Platform partners in Indonesia as part of the APAC commercial team. Own account plans, manage churn risk, and build executive relationships through QBRs and partner engagement. Use a data-led approach to influence internal and external stakeholders, coordinate cross-functionally (product, engineering, compliance/legal, delivery, and business development), and bring partner insights into Wise Platform product roadmaps.
Location: Singapore
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Drive growth with existing partners predominantly in Indonesia by identifying and executing opportunities across your partner portfolio.
  • •Manage churn risk and build relationships with key stakeholders; establish and run QBRs and act as subject matter expert for partners.
  • •Develop and maintain comprehensive account plans outlining growth strategies and managing risk of attrition.
  • •Use data to influence decision-making and provide internal updates on partner performance, highlighting blockers and leveraging support across functions.
  • •Bring partner insights into Wise Platform product roadmaps and support partner testimonials; work on regional/global initiatives to improve the account management function.

Pay and Benefits

Salary: SGD 204,000 - 264,000
Equity and Bonus:Equity

Key Requirements

  • •Demonstrated experience in an account management role managing payment solutions for large enterprises.
  • •Track record of driving revenue growth from a portfolio of accounts.
  • •Experience with domestic and international payment schemes, ideally including correspondent banking (SWIFT).
  • •Knowledge of Indonesia’s commercial banking and financial services landscape and how cross-border payments work.
  • •Ability to lead partner calls, work with cross-functional teams, and execute operational strategies to meet partner expectations.
Experience:Financial servicesPaymentsCorrespondent bankingIndonesia
Skills:Relationship buildingData-driven decision makingStakeholder managementCommunicationExecution
Languages:English

Company Brief

Wise
Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2011
Glassdoor
Glassdoor: 3.8
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