Staff Product Designer - (Logistics, Customer)

Delivery Hero
Berlin
Workplace: HybridFull timeFunction: Design (Product/UX/UI/Visual)Experience: 5+ yearsSkills: ["User-centric design","Visual design","Strategic thinking","Workshop facilitation","Stakeholder management","Data-driven decision-making","Team collaboration","Communication","Design excellence","Accessibility","Interaction design"]

Own and evolve the order tracking product for Delivery Hero’s logistics customer experiences across multiple brands and 70+ countries. Lead end-to-end design from ideation to launch, using user research, feedback, and A/B test results to improve usability and drive business outcomes. Collaborate with researchers, product managers, and engineers to refresh the order tracking journey, strengthen design systems, and champion accessibility and design excellence.

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Delivery Hero
Delivery Hero
3 days ago

Staff Product Designer - (Logistics, Customer)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own and evolve the order tracking product for Delivery Hero’s logistics customer experiences across multiple brands and 70+ countries. Lead end-to-end design from ideation to launch, using user research, feedback, and A/B test results to improve usability and drive business outcomes. Collaborate with researchers, product managers, and engineers to refresh the order tracking journey, strengthen design systems, and champion accessibility and design excellence.
Location: Berlin
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Own the order tracking product experience across Delivery Hero’s brands, ensuring seamless delivery tracking.
  • •Lead end-to-end design from ideation through launch, creating intuitive, visually compelling, and efficient user experiences.
  • •Use research insights, user feedback, and A/B testing results to refine and optimize the order tracking journey.
  • •Contribute to the product roadmap and prioritize features that improve engagement and overall user experience.
  • •Collaborate across researchers, product managers, and engineers; facilitate workshops and design sprints; mentor others and advocate for design best practices.

Pay and Benefits

Equity and Bonus:Equity
Perks:Paid LeaveLearning BudgetLanguage CoursesMeal VouchersGym MembershipLife InsurancePensionHealth Insurance

Key Requirements

  • •5+ years as a product designer designing complex platforms (app experience essential) and contributing to design systems.
  • •Strong visual design and user-centric, strategic thinking for complex workflows.
  • •Experience facilitating workshops and analyzing design metrics to make data-informed decisions.
  • •Proficiency in Figma and prototyping tools, with strong stakeholder and communication skills.
  • •B2C experience and animation concepts are a plus.
Experience:5+ yearsB2C
Skills:User-centric designVisual designStrategic thinkingWorkshop facilitationStakeholder managementData-driven decision-makingTeam collaborationCommunicationDesign excellenceAccessibilityInteraction design
Languages:English
Tech Stack:FigmaA/B testing

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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