Specialist Progression Coach (MOBILE WORKER, West Midlands, GB)

Serco
United Kingdom
Workplace: HybridFull timeGBP 31,000 - 32,000Function: Communications, PR & CommunitySkills: ["Coaching","Communication","Relationship building","Organisation","Independence"]

Support unemployed participants with long-term health conditions, mental health conditions, or disabilities as a Specialist Progression Coach in the Confident Futures team. Manage a caseload, complete holistic needs assessments, and deliver personalised one-to-one coaching including CV support, job searching, and interview preparation. Build trusted relationships with participants and local employers to identify inclusive opportunities and help people move into sustainable employment, in line with contract quality standards.

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Serco
Serco
1 day ago

Specialist Progression Coach (MOBILE WORKER, West Midlands, GB)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Support unemployed participants with long-term health conditions, mental health conditions, or disabilities as a Specialist Progression Coach in the Confident Futures team. Manage a caseload, complete holistic needs assessments, and deliver personalised one-to-one coaching including CV support, job searching, and interview preparation. Build trusted relationships with participants and local employers to identify inclusive opportunities and help people move into sustainable employment, in line with contract quality standards.
Location: United Kingdom
Workplace: Hybrid
Employment Type: Full time · 15 months
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Manage a caseload of participants and provide tailored coaching and support throughout their employment journey.
  • •Complete holistic needs assessments and create personalised support plans based on individual goals, circumstances, and needs.
  • •Identify barriers to employment and connect participants with relevant health, wellbeing, training, community, and specialist support services.
  • •Deliver one-to-one coaching including CV support, job searching, interview preparation, and confidence-building activities.
  • •Build relationships with local employers to identify inclusive employment opportunities and support participants into suitable roles.

Pay and Benefits

Salary: GBP 31,000 - 32,000
Perks:Paid LeavePensionLearning BudgetEmployee Assistance

Key Requirements

  • •Experience coaching, motivating, or supporting individuals to achieve positive outcomes.
  • •Understanding of the challenges faced by people with disabilities, long-term health conditions, or mental health conditions when seeking employment.
  • •Ability to build trust quickly and develop effective relationships with participants, employers, colleagues, and external partners.
  • •Strong organisation skills with the ability to manage a varied caseload and prioritise effectively.
  • •Strong communication skills and a genuine passion for helping people grow, gain confidence, and achieve sustainable employment outcomes.
Skills:CoachingCommunicationRelationship buildingOrganisationIndependence

Eligibility

Security Clearance:Enhanced DBS check

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn