Sales Support Associate III-8

Tapestry
United States
Workplace: OnsiteFull timeUSD 15 - 21.75Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Organizational skills","Attention to detail","Multitasking"]

Provide friendly, professional customer service at the cash wrap and on the sales floor, supporting the store’s efficiency and brand commitment. Operate POS accurately, manage cash wrap organization, and handle customer interactions including add-on suggestions and gift card promotion. Ensure product flow by receiving and organizing shipments, maintaining stockroom cleanliness, replenishing inventory, executing visual merchandising updates, and following loss prevention guidelines.

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Tapestry
Tapestry
1 week ago

Sales Support Associate III-8

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Provide friendly, professional customer service at the cash wrap and on the sales floor, supporting the store’s efficiency and brand commitment. Operate POS accurately, manage cash wrap organization, and handle customer interactions including add-on suggestions and gift card promotion. Ensure product flow by receiving and organizing shipments, maintaining stockroom cleanliness, replenishing inventory, executing visual merchandising updates, and following loss prevention guidelines.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients warmly, anticipate needs, and provide personalized assistance as a brand ambassador.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and keep the stockroom clean.
  • •Maintain stock levels, replenish the sales floor, execute visual merchandising updates, and follow loss prevention and housekeeping standards.

Pay and Benefits

Salary: USD 15 - 21.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales), preferably in luxury retail.
  • •Knowledge of fashion trends and competition.
  • •Working knowledge of cash register systems and basic computer skills, including using iPad/laptop, Mobile POS, and the internet.
  • •Strong attention to detail and organizational skills.
  • •Ability to multitask in a fast-paced environment with excellent communication and customer service.
Experience:1+ yearsRetail
Skills:Customer serviceCommunicationOrganizational skillsAttention to detailMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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