Sales and Service Leader - Full Time (Somerville, MA, US, 02145)

Sephora
United States
Workplace: OnsiteFull timeUSD 28 - 32 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Client service","Communication","Teamwork"]

Lead a Sephora store team by coaching associates to deliver exceptional client service and hit sales goals. Drive performance through expert product knowledge and personalized recommendations, and support growth with ongoing feedback, onboarding, and training. Assist with daily store operations including inventory and visual merchandising while maintaining standards and a welcoming, inclusive environment. Ensure punctuality, meet weekly shift requirements, and uphold Sephora policies for a safe shopping experience.

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Sephora
Sephora
1 day ago

Sales and Service Leader - Full Time (Somerville, MA, US, 02145)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead a Sephora store team by coaching associates to deliver exceptional client service and hit sales goals. Drive performance through expert product knowledge and personalized recommendations, and support growth with ongoing feedback, onboarding, and training. Assist with daily store operations including inventory and visual merchandising while maintaining standards and a welcoming, inclusive environment. Ensure punctuality, meet weekly shift requirements, and uphold Sephora policies for a safe shopping experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire the team to deliver exceptional client service and achieve sales goals
  • •Contribute to overall store success through client engagement and personalized recommendations
  • •Provide ongoing feedback and development to elevate team performance
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
  • •Assist with daily operations including inventory, visual merchandising, and maintaining store standards

Pay and Benefits

Salary: USD 28 - 32 hourly

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment
  • •Proven ability to coach and inspire teams to achieve goals
  • •Strong sales and client service skills
  • •Excellent communication and interpersonal skills
  • •Physically able to lift and carry up to 50 pounds
Experience:2+ yearsRetailHospitalityCustomer serviceBeauty
Skills:LeadershipCoachingClient serviceCommunicationTeamwork

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn