Subject Matter Expert Global Operations

Drive global payroll knowledge excellence as a central point of authority for payroll policies, process consistency, and statutory compliance across countries. Analyze payroll and QA/audit data to identify gaps and recommend scalable improvements, while owning documentation, SOPs, and knowledge repositories. Enable teams through payroll training and onboarding, lead incident escalations with structured communication, and collaborate cross-functionally with HR, Finance, Product, and Operations to improve payroll accuracy and operational efficiency.