Floater (Full Time) - Tulsa, Harvard

Prosperity Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Communication","Professionalism","Math skills","Typing","Problem-solving","Risk awareness"]

Provide teller and customer advocate support across multiple bank locations, including handling deposits, withdrawals, loan payments, cashier’s checks, money orders, and balancing transactions. Answer customer questions, resolve issues for online, ATM, and deposit accounts, and assist with account openings, maintenance, and disputes. Represent the bank professionally, operate online teller systems, cross-sell bank services, and meet scorecard goals while traveling between branches as needed.

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Prosperity Bancshares
Prosperity Bancshares
1 day ago

Floater (Full Time) - Tulsa, Harvard

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Last checked: 11 hours agoStatus: Live

Job Summary

Provide teller and customer advocate support across multiple bank locations, including handling deposits, withdrawals, loan payments, cashier’s checks, money orders, and balancing transactions. Answer customer questions, resolve issues for online, ATM, and deposit accounts, and assist with account openings, maintenance, and disputes. Represent the bank professionally, operate online teller systems, cross-sell bank services, and meet scorecard goals while traveling between branches as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Perform teller functions efficiently, accurately, and professionally, including deposits, withdrawals, loan payments, cashier’s checks, money orders, cash advances, and cash balancing.
  • •Answer customer questions and resolve issues by listening, collecting data, and completing documentation for transactions and account inquiries.
  • •Open, close, and maintain checking, savings, time deposits, IRA/safe deposit boxes, and savings bonds; process account changes and privacy requirements.
  • •Handle disputes and research problems involving online, Master Money, ATM services, deposit accounts, wire transfers, and fraud-related items.
  • •Cross-sell bank services, assist in call center/teller functions as assigned, and meet scorecard goals while traveling to branch locations.
Travel: High travel

Key Requirements

  • •High school graduate or equivalent.
  • •At least one year of related experience/cash handling required; previous teller experience preferred.
  • •Good communication skills and professional appearance, dress, and attitude.
  • •Good math and typing skills, and ability to operate related computer applications and business equipment.
  • •Understanding of bank operations preferred; risk and teller procedures knowledge (risk management, dual control).
Experience:1+ yearsBankingCash handlingTeller
Education:High School
Skills:CommunicationProfessionalismMath skillsTypingProblem-solvingRisk awareness
Tech Stack:Master MoneyATMATM BalancingWITS/WiresWire transfersBank on CallBank onlineDebit/Tillie card servicesSCOIVIEWDNA Standard/UXDual ControlNSF

Company Brief

Prosperity Bancshares
Operates Prosperity Bank, a Texas-based regional banking franchise offering commercial and consumer banking services, lending, treasury management, and wealth-related solutions through a network of branches across Texas and Oklahoma.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1983
WebsiteLinkedIn