CRM Technical Specialist

Fever Up
Madrid
Workplace: HybridFull timeFunction: Marketing & GrowthExperience: 2-3 yearsSkills: ["Analytical","Data-driven","Organized","Proactive","Prioritization"]

Own the activation of customer data and help execute Fever’s end-to-end CRM strategy across email, push notifications, and in-app messaging. Refine multi-channel communications and retention strategies while ensuring campaigns are measurable with clear success metrics, reporting, and deep dives. Support technical campaign setup and user journeys in Salesforce Marketing Cloud, using CRM best practices and data-driven insights to turn first-time users into lifelong fans.

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FursaFursa
Fever Up
Fever Up
1 month ago

CRM Technical Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Own the activation of customer data and help execute Fever’s end-to-end CRM strategy across email, push notifications, and in-app messaging. Refine multi-channel communications and retention strategies while ensuring campaigns are measurable with clear success metrics, reporting, and deep dives. Support technical campaign setup and user journeys in Salesforce Marketing Cloud, using CRM best practices and data-driven insights to turn first-time users into lifelong fans.
Location: Madrid
Workplace: Hybrid
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Mid level

Key Responsibilities

  • •Manage activation of customer data to develop and execute an end-to-end CRM strategy and communications plan across email, push notifications, and in-app messages.
  • •Continuously refine multi-channel communications and develop retention strategies to improve customer experience.
  • •Support technical setup of campaigns and user journeys in Salesforce Marketing Cloud.
  • •Define success metrics for campaigns, track and analyze performance, and own weekly/monthly reporting plus ad hoc deep dives.

Pay and Benefits

Perks:Health InsuranceDentalGym MembershipLearning BudgetRemote Work

Key Requirements

  • •2-3 years of experience working in digital marketing and CRM.
  • •Experience working with Salesforce Marketing Cloud.
  • •Knowledge of SQL and AMPScript (and other programming languages).
  • •Ability to use consumer behavioral, lifestyle, transactional, and demographic data to generate marketing insights.
  • •Experience with A/B testing and dynamic templates, with strong analytical and data-driven thinking.
Experience:2-3 yearsDigital marketingCRMA/B testing
Skills:AnalyticalData-drivenOrganizedProactivePrioritization
Languages:EnglishSpanish
Tech Stack:Salesforce Marketing CloudSQLAMPScript

Company Brief

Fever Up
Fever is a global events discovery and ticketing platform that curates and sells experiences, from immersive theatre and pop-ups to concerts and local activities, helping venues and organizers reach audiences worldwide.
Industry: Events & Live Entertainment
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Madrid, Spain
Founded: 2011
WebsiteLinkedIn