Salesforce Developer / Administrator – Audiobook Publisher | DR

TrueLogic
Santo Domingo
Workplace: RemoteFull timeFunction: Administration & Executive AssistanceSkills: ["Proactive problem-solving","Technical judgment","Documentation","Workflow management","Independent execution"]

Build and maintain Salesforce functionality across Sales Cloud, Service Cloud, and Experience Cloud, balancing daily enhancements with strategic initiatives. Develop automations and custom capabilities, write and support Lightning Web Components (LWC) and Apex, and execute integrations with external platforms and APIs. Lead a telephony migration from Talkdesk to Genesys, troubleshoot issues end-to-end, and translate business requirements into well-documented Jira tickets.

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TrueLogic
TrueLogic
13 hours ago

Salesforce Developer / Administrator – Audiobook Publisher | DR

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Build and maintain Salesforce functionality across Sales Cloud, Service Cloud, and Experience Cloud, balancing daily enhancements with strategic initiatives. Develop automations and custom capabilities, write and support Lightning Web Components (LWC) and Apex, and execute integrations with external platforms and APIs. Lead a telephony migration from Talkdesk to Genesys, troubleshoot issues end-to-end, and translate business requirements into well-documented Jira tickets.
Location: Santo Domingo
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Develop, configure, and maintain Salesforce functionality across Sales Cloud, Service Cloud, and Experience Cloud.
  • •Evaluate business requirements and architect solutions using declarative configuration or custom development.
  • •Build and optimize automations, workflows, and custom capabilities, including Lightning Web Components and Apex code.
  • •Execute and support integrations between Salesforce and external platforms/APIs.
  • •Lead the telephony migration from Talkdesk to Genesys and troubleshoot technical issues across the supported environment.

Pay and Benefits

Perks:Remote WorkPaid Leave

Key Requirements

  • •Hands-on experience in both Salesforce development and administration.
  • •Proven expertise with Sales Cloud, Service Cloud, and Experience Cloud.
  • •In-depth knowledge of declarative development and advanced system configuration.
  • •Coding experience with Lightning Web Components (LWC) and Apex.
  • •Experience building, managing, and troubleshooting system automations and integrating Salesforce with third-party platforms/APIs.
Skills:Proactive problem-solvingTechnical judgmentDocumentationWorkflow managementIndependent execution
Tech Stack:SalesforceSales CloudService CloudExperience CloudLightning Web Components (LWC)LWCApexJiraTalkdeskGenesysLightning ExperienceMarketing CloudZapierHiTouchSMSLive chat

Company Brief

TrueLogic
TrueLogic builds custom web and mobile applications, offering product engineering, UX/UI design, and team augmentation services. They partner with startups and enterprises to deliver scalable software solutions, cloud integrations, and ongoing technical support.
Industry: Professional Services
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