Solution Architect

Salesforce
Mexico City
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsSkills: ["Communication","Self-direction","Problem-solving"]

Design, configure, and scope Salesforce solutions for customers as part of the Salesforce Professional Services GDC Latam team. Partner with customers to understand business processes in multi-cloud implementations, create prototypes/POCs, and translate requirements into user stories for agile scrum teams. Support UAT and go-live, analyze data and integration points, map to Salesforce objects or REST endpoints, and drive process improvements and automation while maintaining billable utilization.

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FursaFursa
Salesforce
Salesforce
2 days ago

Solution Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Design, configure, and scope Salesforce solutions for customers as part of the Salesforce Professional Services GDC Latam team. Partner with customers to understand business processes in multi-cloud implementations, create prototypes/POCs, and translate requirements into user stories for agile scrum teams. Support UAT and go-live, analyze data and integration points, map to Salesforce objects or REST endpoints, and drive process improvements and automation while maintaining billable utilization.
Location: Mexico City
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Participate in business process redesign, roadmap planning, and identifying touchpoints in multi-cloud implementations.
  • •Work closely with customers to understand current business processes at a detailed level and engage with IT business partners across levels.
  • •Create prototypes, proof of concepts, and mockups to elicit and define business requirements; develop and own user stories/business requirements documents for agile sprints.
  • •Participate in UAT and go-live, including test planning, test script development, testing logistics, execution, and status reporting.
  • •Analyze data requirements, structures, and integration points; map to Salesforce objects or external REST endpoints; identify automation opportunities and document work using flow charts, written descriptions, screenshots, and videos.

Pay and Benefits

Perks:Wellness StipendParental LeaveAdoption AssistanceFertility Benefits

Key Requirements

  • •+10 years of CRM experience.
  • •Translate business strategies and application objectives into effective implementation designs.
  • •Strong design skills, including critique of visual elements and optimization of user flows.
  • •Excellent written and visual communication to document requirements and process assets using text, diagrams, and videos.
  • •Expertise in process modeling methodologies, systems analysis and design, data modeling, and project management tools/methodologies.
Experience:10+ years
Skills:CommunicationSelf-directionProblem-solving
Languages:English
Tech Stack:SalesforceMulti-cloudRESTAgileScrumUAT

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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