Twilio

2 days ago

Presales Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Deliver technical pre-sales for Twilio’s Customer Engagement Platform, partnering with new business Account Executives, Solutions Engineers, Professional Services, and partners to drive deal success across EMEA. Lead technical discovery, qualification, demos, Proof-of-Concepts, RFP responses, and enablement sessions. Build subject-matter expertise in customer needs and communications technology, present architectures and product demos, and establish trusted advisor relationships at executive levels.

Location: United Kingdom, Ireland

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Work with New business Account Executives, Solutions Engineers, Professional Services, and Twilio Partners throughout the pre-sales process to strategise and plan for deal success.
•Partner with Account Executives on qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations, and enablement sessions.
•Develop subject matter expertise on customer needs and Twilio’s communications technology.
•Lead technical discovery sessions to uncover customer needs and articulate how Twilio enables success and solves challenges.
•Build and present complex presentations and product demos; propose technical architectures and trusted-advisor relationships at executive customer levels.

Travel: High travel

Pay and Benefits

Perks:Health InsurancePaid LeaveParental Leave

Key Requirements

•At least 3 years in a technical pre-sales role in CPaaS, SaaS or Telecom space.
•Solid understanding of the sales cycle and the role of a pre-sales engineer.
•Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs.
•Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures.
•Experience writing code in one or more areas (Backend: Java, C#, Node.js, Python or PHP; Web: JS, React) and designing/consuming REST APIs.

Experience:3+ yearsCPaaSSaaSTelecom

Skills:Problem-solvingCollaborationStorytellingExecutive communicationCustomer-focused communication

Languages:English

Tech Stack:Amazon Web ServicesAWSGoogle CloudMicrosoft AzureJavaC#Node.jsPythonPHPJavaScriptJSReactREST APIsVoIPSIPMessaging APIsCloud application architectures

Company Brief

Twilio

Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.

Industry: API Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2008

Glassdoor: 4.0

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Twilio

2 days ago

Presales Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United Kingdom, Ireland

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Work with New business Account Executives, Solutions Engineers, Professional Services, and Twilio Partners throughout the pre-sales process to strategise and plan for deal success.
•Partner with Account Executives on qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations, and enablement sessions.
•Develop subject matter expertise on customer needs and Twilio’s communications technology.
•Lead technical discovery sessions to uncover customer needs and articulate how Twilio enables success and solves challenges.
•Build and present complex presentations and product demos; propose technical architectures and trusted-advisor relationships at executive customer levels.

Travel: High travel

Pay and Benefits

Perks:Health InsurancePaid LeaveParental Leave

Key Requirements

•At least 3 years in a technical pre-sales role in CPaaS, SaaS or Telecom space.
•Solid understanding of the sales cycle and the role of a pre-sales engineer.
•Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs.
•Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures.
•Experience writing code in one or more areas (Backend: Java, C#, Node.js, Python or PHP; Web: JS, React) and designing/consuming REST APIs.

Experience:3+ yearsCPaaSSaaSTelecom

Skills:Problem-solvingCollaborationStorytellingExecutive communicationCustomer-focused communication

Languages:English

Tech Stack:Amazon Web ServicesAWSGoogle CloudMicrosoft AzureJavaC#Node.jsPythonPHPJavaScriptJSReactREST APIsVoIPSIPMessaging APIsCloud application architectures

Company Brief

Twilio

Industry: API Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2008

Glassdoor: 4.0

Website LinkedIn