Agentforce Senior Success Architect - French Language Required

Salesforce
London
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 8+ yearsSkills: ["Communication","Collaboration","Mentoring","Stakeholder management","Thought leadership"]

Lead technical success for strategic customers by serving as a trusted Agentforce and Data Cloud subject-matter expert. Engage executives and technical teams to recommend architecture, dev/ops, performance, and solution design optimizations. Identify capability gaps and drive tailored solutions using Salesforce Data Cloud and Agentforce. Deliver success through success-architect playbooks, customer partnership, and mentoring while shaping ROI-focused outcomes.

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FursaFursa
Salesforce
Salesforce
2 months ago

Agentforce Senior Success Architect - French Language Required

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead technical success for strategic customers by serving as a trusted Agentforce and Data Cloud subject-matter expert. Engage executives and technical teams to recommend architecture, dev/ops, performance, and solution design optimizations. Identify capability gaps and drive tailored solutions using Salesforce Data Cloud and Agentforce. Deliver success through success-architect playbooks, customer partnership, and mentoring while shaping ROI-focused outcomes.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Act as a trusted Agentforce + Data Cloud subject-matter expert for the Success Architect organization.
  • •Engage Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design.
  • •Identify and evaluate capability gaps for standard product capabilities or propose architect solutions through customization.
  • •Facilitate and influence executive stakeholders by aligning technology strategy to business value and ROI.
  • •Run Success Architect engagement playbooks tailored to Agentforce + Data Cloud customer needs, and drive thought leadership through mentoring and knowledge sharing.

Key Requirements

  • •Fluent in both French and English.
  • •Minimum 2 development/project implementation lifecycle of Salesforce solutions, preferably in Agentforce or Data/AI areas.
  • •Minimum 8 years of proven enterprise consulting experience implementing Salesforce solutions, including customer data use cases.
  • •Ability to analyze, design, and optimize business processes, guiding customers through migration and optimization of Salesforce solutions including Agentforce and Data360.
  • •Deep understanding of data modeling, integration architectures, and data governance best practices, with excellent communication across cross-functional teams.
Experience:8+ yearsEnterprise consultingSalesforceCustomer dataAI
Skills:CommunicationCollaborationMentoringStakeholder managementThought leadership
Languages:FrenchEnglish
Tech Stack:SalesforceAgentforceData CloudSalesforce Marketing CloudSalesforce Sales CloudSalesforce Service CloudData360Data modelingIntegration architectureData governance

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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