Mortgage Loan Officer, AACU Mortgages (Chicago, IL, US)

American Airlines Group
Chicago
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 3+ yearsEducation: high_schoolSkills: ["Customer service","Communication","Organization","Discretion","Problem solving"]

Qualify American Airlines Credit Union members for mortgage loans by guiding applicants through online applications, disclosures, and document collection. Negotiate loan terms, set up and process loans, and perform income analysis including complex tax returns for self-employed borrowers. Underwrite loans using automated systems and decision matrices, serve as the primary loan contact from application to close, and maintain referral relationships while staying current on lending regulations and local real estate trends.

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American Airlines Group
American Airlines Group
2 hours ago

Mortgage Loan Officer, AACU Mortgages (Chicago, IL, US)

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Last checked: 2 hours agoStatus: Live

Job Summary

Qualify American Airlines Credit Union members for mortgage loans by guiding applicants through online applications, disclosures, and document collection. Negotiate loan terms, set up and process loans, and perform income analysis including complex tax returns for self-employed borrowers. Underwrite loans using automated systems and decision matrices, serve as the primary loan contact from application to close, and maintain referral relationships while staying current on lending regulations and local real estate trends.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Assist members in completing online mortgage applications, providing disclosures, and obtaining required support documents.
  • •Negotiate loan terms and conditions according to Credit Union policies and procedures, including setting up loans and reviewing qualifying documents.
  • •Perform income analysis and underwrite loans using automated underwriting programs and decision matrices; refer non-approved loans to Credit Union underwriters.
  • •Serve as the primary contact for all parties involved on each loan from application to close, using clear communication skills.
  • •Provide excellent member service, maintain referral relationships, and stay current on state regulations and local real estate market trends.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet InsuranceEmployee Assistance

Key Requirements

  • •High school diploma or GED.
  • •Bachelor’s degree or equivalent education and/or work experience.
  • •Minimum 3 years of recent mortgage loan origination and processing experience on conventional, FHA, and/or VA products (or in financial services).
  • •Minimum 3 years of experience in a customer service related industry.
  • •Skilled with Microsoft Office (Word, Excel, Access, PowerPoint) and able to use lending system software (LOS) and learn new applications.
Experience:3+ yearsMortgage lending
Education:High School
Skills:Customer serviceCommunicationOrganizationDiscretionProblem solving
Tech Stack:Microsoft OfficeWordExcelAccessPowerPointLOSAutomated underwritingCredit union decision matrices

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn