Business Management V - Customer Focal

Applied Materials
Santa Clara
Workplace: OnsiteFull timeUSD 163,000 - 224,000 annuallyFunction: Customer Success & Account ManagementSkills: ["Cross-functional collaboration","Problem-solving","Decision-making","Stakeholder management","Communication"]

Own the customer-focal role by aligning customer needs with business priorities. Apply knowledge of product functionality, system operations, and customer value to support execution and decision-making. Coordinate with internal stakeholders to manage customer activities, translate customer requirements into internal plans, and drive resolution of cross-functional dependencies. Track build plans and revenue performance, escalate risks, and prepare clear materials for internal reviews to ensure customer satisfaction.

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FursaFursa
Applied Materials
Applied Materials
5 days ago

Business Management V - Customer Focal

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own the customer-focal role by aligning customer needs with business priorities. Apply knowledge of product functionality, system operations, and customer value to support execution and decision-making. Coordinate with internal stakeholders to manage customer activities, translate customer requirements into internal plans, and drive resolution of cross-functional dependencies. Track build plans and revenue performance, escalate risks, and prepare clear materials for internal reviews to ensure customer satisfaction.
Location: Santa Clara
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Report to the Customer Focal Head to provide technical and operational support aligned with customer needs and business priorities.
  • •Coordinate closely with internal stakeholders to manage customer-related activities in compliance with business processes.
  • •Translate customer requirements into aligned internal plans and priorities to support product strategy execution.
  • •Manage internal customer requests by driving timely follow-ups, resolving cross-functional dependencies, and escalating risks as needed.
  • •Track build plans and revenue performance against commitments, proactively identifying gaps, risks, and mitigation actions.
Travel: Low travel

Pay and Benefits

Salary: USD 163,000 - 224,000 annually
Equity and Bonus:Equity
Perks:Travel Allowance

Key Requirements

  • •Foundational understanding of customer semiconductor fabrication processes.
  • •Knowledge of applied product functionality and system operations to support effective execution and decision-making.
  • •Understanding of product strategy and how customer needs influence prioritization and execution.
  • •Ability to coordinate with internal stakeholders and manage customer-related activities in compliance with business processes.
  • •Capability to track build plans and revenue performance, identify gaps and risks, and drive mitigation actions.
Experience:SemiconductorSemiconductor fabrication
Skills:Cross-functional collaborationProblem-solvingDecision-makingStakeholder managementCommunication

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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