Sales Associate III

Tapestry
United States
Workplace: OnsitePart timeFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Drive for results","Interpersonal savvy","Learning on the fly","Dealing with ambiguity"]

Deliver an elevated, personalized shopping experience as the front-line ambassador of the Coach brand. Build client relationships through product expertise and tailored recommendations, drive sales via cross-selling and upselling, and use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations including cash wrap, inventory processing, merchandising, and asset protection while meeting personal and team KPIs.

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Tapestry
Tapestry
1 day ago

Sales Associate III

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador of the Coach brand. Build client relationships through product expertise and tailored recommendations, drive sales via cross-selling and upselling, and use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Support daily store operations including cash wrap, inventory processing, merchandising, and asset protection while meeting personal and team KPIs.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to style and service standards.
  • •Build lasting client relationships with personalized styling, product expertise, and fashion advice.
  • •Drive sales through cross-selling, upselling, and tailored recommendations while meeting personal and store KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and drive repeat purchases.
  • •Complete store operational tasks including cash wrap, inventory processing, replenishment, visual merchandising, and transaction processing (purchases/returns/exchanges/online pickups).

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors; education and experience may be combined.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including ability to read price/release sheets and use a walkie-talkie.
  • •Ability to work at a fast pace and perform physical tasks including lifting 25 lb regularly (up to 50 lb occasionally), and maneuvering the sales floor and stockroom.
  • •Strong English proficiency.
  • •Luxury retail and clienteling/data acquisition experience, plus social media savvy and experience with live-stream shopping or video demos (preferred).
Experience:1+ yearsLuxury retail
Skills:Customer focusDrive for resultsInterpersonal savvyLearning on the flyDealing with ambiguity
Languages:English
Tech Stack:POSIPadLaptopMobile POSClientelingSocial sellingShort-form video

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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