ByteDance

2 days ago

Senior Server Operations & Maintenance Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 34 minutes agoStatus: Live

Job Summary

Own server operations and maintenance across the full lifecycle for new product introductions and online quality management. Build adaptation systems and standard baselines, define and continuously improve hardware monitoring rules and failure criteria, and troubleshoot complex issues using server-level black-box logs. Establish a hardware failure knowledge base, advance monitoring automation and intelligence (including AIOps), and implement unified online quality standards and risk management. Requires international travel up to four times per year.

Location: San Jose

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Manage server operation for new product introductions and build adaptation systems, including defining standard operation/maintenance baselines and optimizing maintainability, ease of maintenance, and stability while evaluating operational risks.
•Develop hardware monitoring plans and launch monitoring rules for new models, hardware, and scenarios; continuously improve hardware failure judgment criteria to enhance monitoring accuracy and recall.
•Perform deep troubleshooting for online server issues using server-level black-box logs (BMC logs, IPMI/SMBIOS, kernel logs, hardware event logs) and collaborate with internal/external R&D teams to identify root causes and reduce failure return rates.
•Build and maintain a hardware failure knowledge base; promote monitoring automation and intelligence such as AIOps anomaly detection, and participate in monitoring system construction and process standardization while writing technical documents and operation manuals.
•Lead online quality operations by establishing unified quality standards, defining batch quality determination and repair collaboration interfaces, managing risks in advance, and controlling risks from the source.

Travel: Low travel

Key Requirements

•Bachelor’s degree or higher in Computer Engineering, Computer Science, or related majors.
•Rich experience operating and maintaining large-scale servers in the Internet industry across the server lifecycle, including service expansion and innovation.
•Familiarity with server hardware product development and delivery processes and product lifecycle management, with experience adapting operations for new server product introductions.
•Strong knowledge of server hardware architecture (x86/ARM, PCIe/NVMe) and components (CPU, Disk, Memory, GPU/NPU, NIC, AOC), plus BMC/IPMI, Redfish, sensors, SEL logs, and OneKeyLog for hardware monitoring and fault detection.
•Proficiency with Linux for server hardware configuration and troubleshooting, and ability to use Shell scripting, Python, PHP, Perl, or Lua to improve efficiency.

Experience:Internet industryServer operations

Education:Bachelor's in Computer Engineering, Computer Science or related majors

Tech Stack:X86ARMPCIeNVMeBMCIPMISMBIOSRedfishSensorSEL logBMC OneKeyLogGPU stress testLinuxAIOps anomaly detectionShell scriptingPythonPHPPerlLuaGPU/NPU

Company Brief

ByteDance

Develops consumer internet and content platforms, including TikTok and other apps for short-form video, news, and entertainment. It also builds advertising, commerce, and creator tools that connect audiences, brands, and publishers across global markets.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Beijing, China

Founded: 2012

Website LinkedIn

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ByteDance

2 days ago

Senior Server Operations & Maintenance Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 34 minutes agoStatus: Live

Job Summary

Location: San Jose

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Manage server operation for new product introductions and build adaptation systems, including defining standard operation/maintenance baselines and optimizing maintainability, ease of maintenance, and stability while evaluating operational risks.
•Develop hardware monitoring plans and launch monitoring rules for new models, hardware, and scenarios; continuously improve hardware failure judgment criteria to enhance monitoring accuracy and recall.
•Perform deep troubleshooting for online server issues using server-level black-box logs (BMC logs, IPMI/SMBIOS, kernel logs, hardware event logs) and collaborate with internal/external R&D teams to identify root causes and reduce failure return rates.
•Build and maintain a hardware failure knowledge base; promote monitoring automation and intelligence such as AIOps anomaly detection, and participate in monitoring system construction and process standardization while writing technical documents and operation manuals.
•Lead online quality operations by establishing unified quality standards, defining batch quality determination and repair collaboration interfaces, managing risks in advance, and controlling risks from the source.

Travel: Low travel

Key Requirements

•Bachelor’s degree or higher in Computer Engineering, Computer Science, or related majors.
•Rich experience operating and maintaining large-scale servers in the Internet industry across the server lifecycle, including service expansion and innovation.
•Familiarity with server hardware product development and delivery processes and product lifecycle management, with experience adapting operations for new server product introductions.
•Strong knowledge of server hardware architecture (x86/ARM, PCIe/NVMe) and components (CPU, Disk, Memory, GPU/NPU, NIC, AOC), plus BMC/IPMI, Redfish, sensors, SEL logs, and OneKeyLog for hardware monitoring and fault detection.
•Proficiency with Linux for server hardware configuration and troubleshooting, and ability to use Shell scripting, Python, PHP, Perl, or Lua to improve efficiency.

Experience:Internet industryServer operations

Education:Bachelor's in Computer Engineering, Computer Science or related majors

Tech Stack:X86ARMPCIeNVMeBMCIPMISMBIOSRedfishSensorSEL logBMC OneKeyLogGPU stress testLinuxAIOps anomaly detectionShell scriptingPythonPHPPerlLuaGPU/NPU

Company Brief

ByteDance

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Beijing, China

Founded: 2012

Website LinkedIn