Senior Forward Deployed Engineer (AI Agent)

Cresta
Australia, APAC
Workplace: RemoteFull timeFunction: Data Science & Machine LearningExperience: 3+ yearsEducation: bachelorsSkills: ["Python","Golang","APIs","Webhooks","Data Pipelines","CI/CD","Docker","Kubernetes","AWS","GCP","Azure","LLMs","Prompt Engineering"]

Develop, deploy, and optimize AI agents using Cresta’s platform; integrate with external systems; collaborate with customers and engineers to deliver high-impact AI Agent deployments, while guiding best practices for architecture, security, and scalability in enterprise environments.

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FursaFursa
Cresta
Cresta
7 months ago

Senior Forward Deployed Engineer (AI Agent)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Develop, deploy, and optimize AI agents using Cresta’s platform; integrate with external systems; collaborate with customers and engineers to deliver high-impact AI Agent deployments, while guiding best practices for architecture, security, and scalability in enterprise environments.
Location: Australia, APAC
Workplace: Remote
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •AI Agent Development: Develop, configure, deploy, and optimize AI agents using Cresta’s AI platform and tools.
  • •System Integration: Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration.
  • •Performance Optimization: Optimize AI agent performance (e.g. fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments.
  • •Requirements Gathering: Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions.
  • •Demos & Iteration: Conduct interactive demos and present compelling proof-of-concepts to prospective customers, proactively gather feedback, and iteratively refine solutions to meet objectives.

Pay and Benefits

Perks:Health InsuranceParental LeavePaid Leave

Key Requirements

  • •3+ years of experience in software development, AI/ML engineering, or system integration.
  • •Proficiency in Python and Golang with the ability to write clean, efficient code.
  • •Hands-on experience with large language models (LLMs) and prompt engineering techniques.
  • •Familiarity with AI/ML concepts and AI agent frameworks, including function calling and retrieval-augmented generation (RAG).
  • •Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring).
Experience:3+ yearsAI/MLLLMsAI AgentsSystem IntegrationCloud Platforms
Education:Bachelor's
Skills:PythonGolangAPIsWebhooksData PipelinesCI/CDDockerKubernetesAWSGCPAzureLLMsPrompt Engineering
Languages:English
Tech Stack:PythonGolangLLMsAPIsDockerKubernetesAWSGCPAzureCI/CD

Company Brief

Cresta
Builds AI-driven real-time coaching and assistance for customer-facing teams, using conversational intelligence to improve agent performance, automate workflows, and boost customer outcomes across contact centers and sales operations.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: San Francisco, United States
Founded: 2017
WebsiteLinkedIn