Cresta

5 months ago

Senior Forward Deployed Engineer (AI Agent)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Develop, deploy, and optimize AI agents using Cresta’s platform; integrate with external systems; collaborate with customers and engineers to deliver high-impact AI Agent deployments, while guiding best practices for architecture, security, and scalability in enterprise environments.

Location: Australia, APAC

Workplace: Remote

Employment Type: Full time

Job Function: Data Science & Machine Learning

Key Responsibilities

•AI Agent Development: Develop, configure, deploy, and optimize AI agents using Cresta’s AI platform and tools.
•System Integration: Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration.
•Performance Optimization: Optimize AI agent performance (e.g. fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments.
•Requirements Gathering: Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions.
•Demos & Iteration: Conduct interactive demos and present compelling proof-of-concepts to prospective customers, proactively gather feedback, and iteratively refine solutions to meet objectives.

Pay and Benefits

Perks:Health InsuranceParental LeavePaid Leave

Key Requirements

•3+ years of experience in software development, AI/ML engineering, or system integration.
•Proficiency in Python and Golang with the ability to write clean, efficient code.
•Hands-on experience with large language models (LLMs) and prompt engineering techniques.
•Familiarity with AI/ML concepts and AI agent frameworks, including function calling and retrieval-augmented generation (RAG).
•Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring).

Experience:3+ yearsAI/MLLLMsAI AgentsSystem IntegrationCloud Platforms

Education:Bachelor's

Skills:PythonGolangAPIsWebhooksData PipelinesCI/CDDockerKubernetesAWSGCPAzureLLMsPrompt Engineering

Languages:English

Tech Stack:PythonGolangLLMsAPIsDockerKubernetesAWSGCPAzureCI/CD

Company Brief

Cresta

Builds AI-driven real-time coaching and assistance for customer-facing teams, using conversational intelligence to improve agent performance, automate workflows, and boost customer outcomes across contact centers and sales operations.

Industry: SaaS

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: San Francisco, United States

Founded: 2017

Website LinkedIn

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Cresta

5 months ago

Senior Forward Deployed Engineer (AI Agent)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Australia, APAC

Workplace: Remote

Employment Type: Full time

Job Function: Data Science & Machine Learning

Key Responsibilities

•AI Agent Development: Develop, configure, deploy, and optimize AI agents using Cresta’s AI platform and tools.
•System Integration: Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration.
•Performance Optimization: Optimize AI agent performance (e.g. fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments.
•Requirements Gathering: Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions.
•Demos & Iteration: Conduct interactive demos and present compelling proof-of-concepts to prospective customers, proactively gather feedback, and iteratively refine solutions to meet objectives.

Pay and Benefits

Perks:Health InsuranceParental LeavePaid Leave

Key Requirements

•3+ years of experience in software development, AI/ML engineering, or system integration.
•Proficiency in Python and Golang with the ability to write clean, efficient code.
•Hands-on experience with large language models (LLMs) and prompt engineering techniques.
•Familiarity with AI/ML concepts and AI agent frameworks, including function calling and retrieval-augmented generation (RAG).
•Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring).

Experience:3+ yearsAI/MLLLMsAI AgentsSystem IntegrationCloud Platforms

Education:Bachelor's

Skills:PythonGolangAPIsWebhooksData PipelinesCI/CDDockerKubernetesAWSGCPAzureLLMsPrompt Engineering

Languages:English

Tech Stack:PythonGolangLLMsAPIsDockerKubernetesAWSGCPAzureCI/CD

Company Brief

Cresta

Industry: SaaS

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: San Francisco, United States

Founded: 2017

Website LinkedIn