(UAE Nationals) Assistant Manager - Dispute Management

Emirati Human Resources Development Council
Dubai
Workplace: OnsiteFull time20,001 - 30,000 monthlyFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Communication","Collaboration"]

Implement dispute-resolution strategies to reduce legal actions while preserving customer relationships. Handle cases involving non-responsive customers, late payments, and dishonored cheques, and run action plans such as payment plans or legal proceedings. Coordinate with internal teams, Legal Affairs, and the Rental Dispute Center, manage customer suspensions, and support escalations and arbitration/litigation. Oversee daily operations, maintain accurate records, and report to management.

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FursaFursa
Emirati Human Resources Development Council
Emirati Human Resources Development Council
1 month ago

(UAE Nationals) Assistant Manager - Dispute Management

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Last checked: 59 minutes agoStatus: Live

Job Summary

Implement dispute-resolution strategies to reduce legal actions while preserving customer relationships. Handle cases involving non-responsive customers, late payments, and dishonored cheques, and run action plans such as payment plans or legal proceedings. Coordinate with internal teams, Legal Affairs, and the Rental Dispute Center, manage customer suspensions, and support escalations and arbitration/litigation. Oversee daily operations, maintain accurate records, and report to management.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Implement dispute-handling strategies to resolve issues efficiently while minimizing legal actions and maintaining relationships.
  • •Identify and manage cases of non-responsive/defaulting customers, including late payments and dishonored cheques.
  • •Develop and execute action plans for defaults, including payment plans or legal proceedings.
  • •Collaborate with the Collection Team and other organizational units to mediate, resolve conflicts, and manage escalations to legal proceedings/arbitration/litigation.
  • •Manage the team’s daily operations, maintain accurate records and documentation, submit/follow up cases with relevant departments, and report to management.

Pay and Benefits

Salary: 20,001 - 30,000 monthly

Key Requirements

  • •Bachelor’s degree in Law
  • •Valid legal license is mandatory
  • •Experience in dispute resolution, legal affairs, or litigation
  • •Strong knowledge of applicable UAE laws, regulations, and dispute resolution procedures
  • •Excellent Arabic & English communication skills
Education:Bachelor's in Law
Skills:CommunicationCollaboration
Licenses:Legal license
Languages:ArabicEnglish

Eligibility

Nationality:UAE National

Company Brief

Emirati Human Resources Development Council
A UAE government council focused on developing national human capital by shaping HR policy, promoting Emirati workforce participation, coordinating training and nationalization initiatives, and advising on strategies to enhance employment outcomes for UAE citizens.
Industry: Government
Growth: Government & Public Sector
Funding: Government Funded
Headquarters: Abu Dhabi, United Arab Emirates
Website