Fashion Consultant - Guess - Al Othaim Mall - Hail

Chalhoub Group
Hail
Workplace: OnsiteFull timeFunction: SalesSkills: ["Guest experience","Sales","Customer focus","Data awareness","Process adherence"]

Deliver exceptional guest experience while achieving individual and collective sales targets in-store. Support in-store CRM, CX, and customer initiatives, including capturing customer data and promoting the MUSE loyalty program. Collect customer behavior insights (top sellers and slow movers) to inform business reviews, provide pre-buying product feedback, and drive sell-through using an omnichannel approach. Ensure VM guidelines and SOP compliance and run click & collect within SLAs, supporting in-store CX initiatives and activations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Chalhoub Group
Chalhoub Group
1 day ago

Fashion Consultant - Guess - Al Othaim Mall - Hail

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Deliver exceptional guest experience while achieving individual and collective sales targets in-store. Support in-store CRM, CX, and customer initiatives, including capturing customer data and promoting the MUSE loyalty program. Collect customer behavior insights (top sellers and slow movers) to inform business reviews, provide pre-buying product feedback, and drive sell-through using an omnichannel approach. Ensure VM guidelines and SOP compliance and run click & collect within SLAs, supporting in-store CX initiatives and activations.
Location: Hail
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Achieve individual and collective sales targets while delivering exceptional guest experience.
  • •Ensure in-store CRM, CX, and customer/people initiatives are implemented.
  • •Collect data on customer behavior, top sellers, and slow movers for business reviews.
  • •Maintain client relationships using an omni-channel approach and provide pre-buying product feedback.
  • •Ensure adherence to VM guidelines and SOPs; run click and collect within SLAs and support in-store CX initiatives and activations.

Pay and Benefits

Perks:Health InsuranceChildcareRemote WorkEmployee Discounts

Key Requirements

  • •2 years of experience in a luxury fashion brand.
  • •Deliver individual and collective sales targets while providing exceptional guest experience.
  • •Support implementation of CRM and CX initiatives in-store.
  • •Collect and use customer behavior data (top sellers and slow movers) for business reviews.
  • •Adhere to VM guidelines and Standard Operating Procedures (SOPs).
Experience:Luxury fashion
Skills:Guest experienceSalesCustomer focusData awarenessProcess adherence
Tech Stack:CRMOmni-channelClick and collectLoyalty program (MUSE)

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor