Client Partner (Consumer)

Bounteous
Cincinnati
Workplace: HybridFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Executive presence","Communication","Negotiation","Leadership","Mentorship"]

Lead a portfolio of enterprise clients in Bounteous’ Consumer Business Unit, driving end-to-end client success, revenue growth, and operational excellence. Partner with C-suite stakeholders and internal leaders to shape multi-year account strategies, executive business reviews, and delivery success. Oversee commercial and operational performance (pipeline, forecasting, margins, risk mitigation) while guiding cross-functional teams to deliver scalable, AI-enabled digital transformation initiatives across retail and consumer sectors.

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Bounteous
Bounteous
4 days ago

Client Partner (Consumer)

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Job Summary

Lead a portfolio of enterprise clients in Bounteous’ Consumer Business Unit, driving end-to-end client success, revenue growth, and operational excellence. Partner with C-suite stakeholders and internal leaders to shape multi-year account strategies, executive business reviews, and delivery success. Oversee commercial and operational performance (pipeline, forecasting, margins, risk mitigation) while guiding cross-functional teams to deliver scalable, AI-enabled digital transformation initiatives across retail and consumer sectors.
Location: Cincinnati
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Sr. Director level

Key Responsibilities

  • •Own and grow a $15–20MM portfolio of client accounts, accountable for revenue growth, executive relationships, delivery success, and client satisfaction.
  • •Partner with Business Development to align client needs with Bounteous’ digital transformation and AI services capabilities to drive expansion and new opportunities.
  • •Serve as a trusted advisor to C-suite leaders and procurement stakeholders, leveraging industry expertise and global engineering capabilities to unlock enterprise value.
  • •Lead multi-year account strategies and executive business reviews to ensure alignment across client priorities, Bounteous business units, and delivery leadership.
  • •Oversee commercial and operational performance of the portfolio, including pipeline management, forecasting, financial performance, margin protection, risk mitigation, and compliance.

Key Requirements

  • •10+ years of consulting or account leadership experience in digital services and/or technology organizations, plus 10+ years leading technology-enabled business transformation initiatives.
  • •Proven success managing large client portfolios and driving revenue growth in digital transformation, engineering services, or professional services environments.
  • •Deep expertise in retail and/or consumer goods industries, with strong connections at leading companies in at least one of the target sectors.
  • •Experience delivering AI-enabled and digital transformation initiatives using modern data platforms, cloud technologies, and global engineering teams.
  • •BA/BS degree or equivalent consulting experience.
Experience:Digital servicesConsultingTechnology transformationAI-enabled transformationRetailConsumer goodsProfessional services
Education:Bachelor's
Skills:Executive presenceCommunicationNegotiationLeadershipMentorship
Tech Stack:AI-enabled solutionsModern data platformsCloud technologies

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Bounteous
Bounteous is a digital experience consultancy that designs, builds, and optimizes digital products, platforms, and customer experiences for enterprise brands across marketing, commerce, and analytics.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Chicago, United States
Founded: 2003
WebsiteLinkedIn