Technical Product Support (TPS) Engineer II - (E2) - CMP

Applied Materials
Kaohsiung
Workplace: OnsiteFull timeFunction: Communications, PR & CommunitySkills: ["Troubleshooting","Technical documentation","Technical support","Performance reporting","Metrology"]

Provide systems and technical product support for engineering applications and reliability labs, working with vendors and suppliers on assigned projects. Act as the link between customers and the factory by supporting field engineers and product support teams with troubleshooting, repair, and debugging of equipment. Deliver beta site support for installation, operation, calibration, and testing of new hardware/software/processes, including performance data reporting and engineering-level documentation.

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Applied Materials
Applied Materials
5 days ago

Technical Product Support (TPS) Engineer II - (E2) - CMP

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Provide systems and technical product support for engineering applications and reliability labs, working with vendors and suppliers on assigned projects. Act as the link between customers and the factory by supporting field engineers and product support teams with troubleshooting, repair, and debugging of equipment. Deliver beta site support for installation, operation, calibration, and testing of new hardware/software/processes, including performance data reporting and engineering-level documentation.
Location: Kaohsiung
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Provide systems support for engineering applications and reliability labs.
  • •Support engineering owners on assigned projects in conjunction with vendors or suppliers.
  • •Serve as intermediary between customer and factory by providing technical support and documentation for equipment troubleshooting, repair, and debugging.
  • •Deliver beta site support for installation, operation, calibration, service, and/or testing of new hardware, software, or processes.
  • •Present system performance data (e.g., uptime, MTBF/MTBI, availability) and create/review documentation for technical improvements, system upgrades, and support plans.
Travel: High travel

Key Requirements

  • •Demonstrated expanded conceptual knowledge in a relevant discipline and ability to broaden capabilities.
  • •Ability to analyze possible solutions using technical experience, judgment, and precedents.
  • •Ability to explain complex information to others in straightforward situations.
  • •No supervisory responsibilities; comfortable providing informal guidance to new team members.
Experience:SemiconductorsManufacturing
Skills:TroubleshootingTechnical documentationTechnical supportPerformance reportingMetrology

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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