Technicien(ne) principal du service sur le terrain – Détection de gaz et instrumentation

Honeywell
Canada
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsSkills: ["Communication","Troubleshooting","Root cause analysis","Organizational skills","Independence"]

Provide advanced field technical support within the Process Measurement & Control (PMC) business unit, serving as a customer-facing liaison for problem resolution. Diagnose hardware/software issues (including using a digital multimeter), perform root-cause analysis, and deliver accurate analysis reports. Support internal and external customers, prepare service quotations and documentation, coordinate service appointments, and help ensure technical competency through knowledge sharing and training development.

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Honeywell
Honeywell
3 days ago

Technicien(ne) principal du service sur le terrain – Détection de gaz et instrumentation

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Provide advanced field technical support within the Process Measurement & Control (PMC) business unit, serving as a customer-facing liaison for problem resolution. Diagnose hardware/software issues (including using a digital multimeter), perform root-cause analysis, and deliver accurate analysis reports. Support internal and external customers, prepare service quotations and documentation, coordinate service appointments, and help ensure technical competency through knowledge sharing and training development.
Location: Canada
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Diagnose hardware/software and troubleshoot equipment issues to restore system operation.
  • •Provide direct support to internal and external customers and investigate/resolve technical problems.
  • •Act as liaison between Field Service and Technical Support/Engineering.
  • •Create timely, detailed, and accurate analysis reports and ensure proper documentation.
  • •Schedule and coordinate service appointments and manage challenging projects to ensure customer satisfaction.

Key Requirements

  • •Minimum 2 years of experience in field service engineering or a related role.
  • •Valid Class 5 driver’s license.
  • •Must speak French and have functional English.
  • •Ability to troubleshoot hardware/software and solve equipment problems.
  • •Post-secondary education in electrical/electromechanical/instrumentation & control engineering (or equivalent work experience).
Experience:2+ yearsIndustrial
Skills:CommunicationTroubleshootingRoot cause analysisOrganizational skillsIndependence
Licenses:Class 5 driver's license
Languages:FrenchEnglish
Tech Stack:Salesforce.comSharePointSAPExcelMicrosoft OfficeWordPowerPointDigital multimeterMultimeter

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
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