EDM/PMAC Operator and Iteration Manager

Trend Micro
Manila
Workplace: OnsiteFull timeFunction: Product ManagementSkills: ["Communication","Time management","Attention to detail","Team collaboration","Problem-solving"]

Lead the EDM/PMAC operations for campaigns and manage iteration delivery within an Agile delivery team, coordinating with marketing, eCommerce, and regional stakeholders. Build and send email campaigns using Oracle Responsys, oversee the PMAC messaging platform, ensure accuracy and localization, and track campaign performance while guiding iterations and backlog prioritization with Product Owners.

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FursaFursa
Trend Micro
Trend Micro
5 months ago

EDM/PMAC Operator and Iteration Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 days agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead the EDM/PMAC operations for campaigns and manage iteration delivery within an Agile delivery team, coordinating with marketing, eCommerce, and regional stakeholders. Build and send email campaigns using Oracle Responsys, oversee the PMAC messaging platform, ensure accuracy and localization, and track campaign performance while guiding iterations and backlog prioritization with Product Owners.
Location: Manila
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Build, maintain, and send EDM campaigns via Oracle Responsys in conjunction with the Consumer Retention Manager and Renewal Business Manager
  • •Manage and operate the PMAC direct messaging platform, ensuring messages are correctly configured, tested, and deployed
  • •Handle high volumes of campaign work simultaneously, prioritising tasks according to business value and deadline urgency
  • •Proofread all outgoing communications to ensure accuracy, correct localisation, and high production quality across all market variants
  • •Coordinate with copywriters, marketing specialists, and regional managers to gather assets and approvals before send

Key Requirements

  • •Hands-on experience building and sending EDM campaigns, including HTML/CSS email development
  • •Excellent HTML and CSS skills with a strong understanding of email rendering across clients and devices
  • •Proficiency with email distribution platforms and marketing automation tools
  • •Strong time management and organisational skills able to manage multiple campaigns and deadlines simultaneously
  • •Exceptional attention to detail and accuracy, particularly in proofreading multilingual content
Experience:CybersecurityEcommerce
Skills:CommunicationTime managementAttention to detailTeam collaborationProblem-solving
Languages:English
Tech Stack:Oracle ResponsysHTMLCSSSQLAgileAdobe Creative Suite

Company Brief

Trend Micro
Global cybersecurity company providing endpoint, cloud, network, and hybrid security solutions to protect businesses and consumers from cyber threats, leveraging threat intelligence, machine learning, and automated protection across environments.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tokyo, Japan
Founded: 1988
WebsiteLinkedIn