Sales Support Associate III

Tapestry
United States
Workplace: OnsitePart timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organization","Multitasking"]

Provide a welcoming, brand-focused customer experience at the cash wrap while keeping the sales floor organized and visually updated. Accurately operate POS, handle cash per policy, and process shipments, transfers, and stockroom replenishment. Suggest add-ons and gift cards where permitted, support social media engagement, maintain housekeeping and Loss Prevention standards, and collaborate with the store team to keep products moving from receipt to sale.

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FursaFursa
Tapestry
Tapestry
5 months ago

Sales Support Associate III

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide a welcoming, brand-focused customer experience at the cash wrap while keeping the sales floor organized and visually updated. Accurately operate POS, handle cash per policy, and process shipments, transfers, and stockroom replenishment. Suggest add-ons and gift cards where permitted, support social media engagement, maintain housekeeping and Loss Prevention standards, and collaborate with the store team to keep products moving from receipt to sale.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance at the cash wrap.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash per policy.
  • •Suggest add-on products and promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and support store activities while adhering to Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of previous retail experience (cashier/stock experience, sales), preferably in a luxury retail environment; a combination of education and experience may be considered.
  • •Current knowledge of fashion trends and competition in the marketplace.
  • •Knowledge of cash register systems, basic computer skills (including iPad/laptop, Mobile POS and Internet), and ability to read price and product release sheets.
  • •Strong attention to detail and organizational skills.
  • •Excellent communication and customer service skills, with the ability to multitask in a fast-paced environment.
Experience:1+ yearsLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizationMultitasking
Languages:English
Tech Stack:POSMobile POSIPadLaptopInternetCash register systemsWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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