Solutions Engineer, AI Agent

Cresta
United States
Workplace: RemoteFull timeUSD 160,000 - 205,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Communication","Workshop facilitation","Collaboration","Problem-solving","Organization"]

Serve as the dedicated AI Agent expert in the early sales cycle, partnering with Core Solutions Engineering to shape and strengthen opportunities. Lead AI Agent technical discovery workshops, own use-case and API feasibility, and deliver high-stakes demos. Translate technical concepts into clear business value, build ROI narratives with Sales, and provide feedback loops back to Product and Engineering to improve agent performance and roadmap alignment.

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FursaFursa
Cresta
Cresta
2 days ago

Solutions Engineer, AI Agent

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Serve as the dedicated AI Agent expert in the early sales cycle, partnering with Core Solutions Engineering to shape and strengthen opportunities. Lead AI Agent technical discovery workshops, own use-case and API feasibility, and deliver high-stakes demos. Translate technical concepts into clear business value, build ROI narratives with Sales, and provide feedback loops back to Product and Engineering to improve agent performance and roadmap alignment.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Serve as the internal and external go-to expert on Cresta’s AI Agent capabilities, engaging early to establish technical credibility.
  • •Partner with Core Solutions Engineers to own the AI Agent technical narrative end-to-end for opportunities.
  • •Design and facilitate AI Agent technical discovery workshops to define implementation scope and align on a path to value.
  • •Lead deep-dive use case and API discovery to refine AI Agent use cases and validate integration feasibility.
  • •Own complex, high-stakes AI Agent demonstrations and close the feedback loop by synthesizing patterns back to Product and Engineering.

Pay and Benefits

Salary: USD 160,000 - 205,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionPaid LeavePaid Parental401kRemote WorkLearning BudgetWellness StipendMeal ProgramCommuter Benefits

Key Requirements

  • •5+ years in a customer-facing technical role, including 1–3 years in pre-sales selling to large enterprises.
  • •Hands-on experience designing, building, or selling AI Agents/agentic AI systems, including familiarity with agent frameworks and LLM-based architectures.
  • •Practical understanding of APIs, integration patterns, and how enterprise systems connect to AI Agent workflows.
  • •Experience with conversational AI, contact center platforms, or voice/chat automation technologies.
  • •Ability to translate complex AI concepts into clear business value for technical and non-technical stakeholders.
Experience:5+ yearsAI agentsAgentic AIEnterprise pre-salesConversational AIContact center
Skills:CommunicationWorkshop facilitationCollaborationProblem-solvingOrganization
Languages:English
Tech Stack:PythonAPIsLLMSalesforce.com

Company Brief

Cresta
Builds AI-driven real-time coaching and assistance for customer-facing teams, using conversational intelligence to improve agent performance, automate workflows, and boost customer outcomes across contact centers and sales operations.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: San Francisco, United States
Founded: 2017
WebsiteLinkedIn